Setting Up Utilities in Henderson, TX
Your complete guide to setting up water, electricity, internet, and gas service in Henderson, Texas.
Henderson Utility Guide
reviewed by
ENRI ZHULATI
Setting up utilities in Henderson requires coordinating with several different providers, and this guide walks you through each step of the process. Whether you’re moving into a new home or transferring services to a different address, you’ll find the information you need to establish water, electricity, gas, and internet services. We’ve compiled contact details, required documentation, and typical setup timelines to help you get all your essential services running smoothly.
Water service in Henderson
Water service in Henderson is provided by the City of Henderson Public Utilities Department, serving residents within city limits with both water and wastewater utilities. 2TurnItOn is the official water utility partner for Henderson, helping residents set up their water service efficiently. Properties outside city limits may be served by Chalk Hill Special Utility District or Henderson County Water District, so verifying your service area before setup is recommended.
2TurnItOn — Official Water Utility Partner
Henderson residents can set up their water service through 2TurnItOn, the official online water utility service for this city.
Set Up Water Service
Sewage Service
Wastewater and sewer service in Henderson is provided by the City of Henderson Public Utilities Department and is bundled with water service. Residents receive a single combined utility bill covering both water and sewer charges, so no separate sewer account setup is required.
Garbage & Recycling
Trash and recycling collection in Henderson is handled by Republic Services. Pickup schedules vary by neighborhood, with detailed service brochures and schedule maps available on the city website. Recycling service is available to residents who wish to sign up through the City of Henderson’s solid waste page.
New service requests must be submitted in writing using the official application form—phone requests are not accepted. A deposit is required, though amounts vary. Contact the Utility Billing office at 903-657-6551 ext. 117 for current deposit amounts and documentation requirements.
Applications can be submitted at the Municipal Services Complex located at 300 W. Main, Henderson, TX 75652. The office is on the ground floor lobby and is open Monday through Friday, 8am to 5pm. Deposits can also be left in the after-hours dropbox.
The City of Henderson serves addresses within city limits. Properties outside city limits may be served by Chalk Hill Special Utility District or Henderson County Water District. Confirm your service provider by contacting the city's Utility Billing office before applying.
Electricity in Henderson
Henderson is not in a deregulated electricity market, meaning residents cannot choose their electricity provider. The city is served exclusively by SWEPCO (Southwestern Electric Power Company), a regulated utility that provides electricity throughout northeast Texas, northwest Louisiana, and western Arkansas. To establish electric service in Henderson, residents can sign up online at SWEPCO.com, call 1-888-216-3523 (available 24/7), or visit a local customer service office.
SWEPCO (Southwestern Electric Power Company)
Phone: 1-888-216-3523
Website: https://www.swepco.com/account/service/
Deposit: Deposit may be required based on credit check. If required, deposit amount is up to 1/6 of estimated annual billing. Pay As You Go prepaid accounts do not require a deposit or credit check.
Setup: New service can be set up online at SWEPCO.com, by phone at 1-888-216-3523 (available 24/7), or in person at a local customer service office. You will need to provide your service address, move-in date, and valid photo ID. A credit check may be performed to determine deposit requirements.
Internet providers in Henderson
Henderson residents have access to several internet service options across multiple connection types. The city is served by five providers offering fiber, cable, satellite, and fixed wireless connections. This variety allows households to choose services based on their location, speed requirements, and budget. Urban areas typically have more wired options, while rural locations may rely on satellite or fixed wireless coverage.
AT&T
Major telecommunications provider offering fiber and DSL internet services with widespread availability throughout Texas.
Spectrum
Cable internet provider delivering high-speed connections without data caps or contracts in serviceable areas.
Viasat
Satellite internet provider offering coverage to rural and remote locations where wired connections are unavailable.
HughesNet
Satellite-based internet service available virtually anywhere with a clear view of the southern sky.
T-Mobile Home Internet
Fixed wireless service utilizing the cellular network to deliver home internet without traditional wired infrastructure.
Internet FAQ
Fiber internet offers the fastest speeds in Henderson, with potential speeds up to 5 Gbps where available. Cable internet is the next fastest option, typically providing speeds up to 1 Gbps in covered areas.
Yes, satellite providers like Viasat and HughesNet serve rural areas where wired connections aren't available. T-Mobile Home Internet may also be an option depending on cellular tower coverage in your specific location.
Consider your household's speed needs, the number of connected devices, data caps, and availability at your address. Fiber and cable suit heavy usage, while satellite works for basic browsing in areas with limited options.
Natural gas service in Henderson
Henderson residents receive natural gas service from Atmos Energy Corporation (Mid-Tex Division). While natural gas is common in the area, serving approximately 2,780 residential customers, it’s not universal—some homes operate on all-electric systems or use propane. Located in Rusk County, which has abundant natural gas production, Henderson homeowners should verify their property’s fuel type before arranging service. Contact Atmos Energy at 888-286-6700 or visit atmosenergy.com for service inquiries.
Atmos Energy Corporation (Mid-Tex Division)
Phone: 888-286-6700
Website: https://www.atmosenergy.com
Deposit: Deposit may be required based on credit check. Providing your Social Security Number helps determine if a deposit is necessary. If SSN is not provided, a deposit will likely be assessed. Typical deposits are approximately $90 with a startup fee around $60. Deposits are refundable after 12 months of good payment history.
Setup: Start service online at atmosenergy.com using the Start/Transfer Service option, or call 888-286-6700 during business hours (Monday-Friday 7am-6pm Central). An adult (18+) must be present for the technician to turn on gas and light pilot lights. Schedule service appointments in advance; appointments are available Monday-Friday 8am-5pm.
Visit atmosenergy.com and select Start/Transfer Service, or call 888-286-6700 Monday through Friday, 7am-6pm Central. An adult must be present during the appointment for the technician to turn on gas and light pilot lights. Appointments are available Monday-Friday, 8am-5pm.
Deposit requirements are based on a credit check. Providing your Social Security Number helps determine eligibility. If not provided, a deposit will likely be required. Typical deposits are approximately $90 plus a $60 startup fee. Deposits are refundable after 12 months of good payment history.
If you smell gas, leave the area immediately and call the Atmos Energy emergency line at 866-322-8667. Do not use electrical switches or create sparks. Additionally, always call 811 before any digging projects to have underground utility lines marked.
Common questions about utilities in Henderson
When moving to Henderson, you'll need to establish electricity service through a retail electric provider of your choice, water and sewer service through the City of Henderson, natural gas through CenterPoint Energy, and internet/cable through providers like Suddenlink or AT&T. Trash collection is typically included with city water service.
Electricity can typically be connected within 24-48 hours through most retail providers. City water service usually requires 1-3 business days after application approval. Natural gas connections through CenterPoint Energy generally take 3-5 business days. Plan to start the process at least one week before your move-in date.
Most Henderson utility providers require government-issued photo identification, your new service address, and a Social Security number for credit verification. The City of Henderson water department may also request proof of residency such as a lease agreement or closing documents. Some providers accept alternative identification for customers without SSNs.
Electricity providers in the deregulated Texas market offer full online enrollment. CenterPoint Energy allows online gas service requests. However, City of Henderson water service typically requires visiting City Hall or calling their utility billing department directly to establish new accounts, as their online system has limited new account capabilities as of February 2026.