Setting Up Utilities in Mission, TX
Your complete guide to setting up water, electricity, internet, and gas service in Mission, Texas.
Mission Utility Guide
Setting up utilities in Mission requires coordinating with several different providers for essential services. This guide walks you through the process of establishing water, sewage, garbage, electricity, internet, and gas service at your new residence. You’ll find information on local providers, required documentation, contact details, and typical setup timelines to help you get each service activated efficiently.
Water service in Mission
The City of Mission Utility Billing/Collections Department provides water service to over 77,000 residents throughout the city. Note that some areas may be served by other providers, including Sharyland Water Supply Corporation, Agua SUD, or Hidalgo MUD, so confirm your address is within the city’s service area before applying. Contact the Utility Billing Department at 956-580-8660 or visit missiontexas.us/161/Utility-Billing-Collections-Department for assistance.
City of Mission Utility Billing / Collections Department
Phone: 956-580-8660
Website: https://missiontexas.us/161/Utility-Billing-Collections-Department
Office: 1201 E. 8th Street, Mission, TX 78572
Sewage Service
Wastewater and sewer service is provided by the City of Mission Public Works Department and billed together with water through the Utility Billing Department. Sewer service is automatically included when you establish water service. For sewer emergencies, contact 956-580-8780.
Garbage & Recycling
The City of Mission Sanitation Department provides residential garbage collection twice weekly to more than 22,000 homes. Garbage service is included with your city water billing. Brush pickup occurs once monthly. Place containers outside the night before or by 6 AM on collection day. Mobile recycling trailers are available at 15th and Perkins Street and at the Sanitation Department (105 Abelino Farias). Contact 956-583-2564 for your specific collection schedule.
New customers must apply in person at City Hall (1201 E. 8th Street) Monday through Friday, 8 AM to 3:30 PM. If you cannot visit in person, you may send an authorized representative with a signed letter, or submit documents by fax to 956-580-8659 or email to the Utility Department.
You'll need a valid driver's license or state-issued ID (Mexican Nationals may use a current passport, visa, or matricula), proof of residency such as a rental lease agreement or warranty deed, and a completed Water Service Application.
Contact Utility Billing at 956-580-8660 to confirm the exact deposit amount for your situation. Per Texas regulations, residential deposits typically do not exceed $50 for water and $50 for sewer. Applicants 65 and older with no delinquent account history may qualify for a deposit exemption.
Electricity in Mission
Mission residents benefit from Texas’s deregulated electricity market, which allows consumers to choose their own electricity provider rather than being assigned a default utility. With 112 plans currently available in the area, households can compare options based on rate, contract length, and energy source. The competitive market has produced rates starting as low as 6.9¢/kWh, well below the average market rate. For complete plan comparisons and provider details, visit our full Mission electricity page.
Electricity Market Snapshot
Lowest rate: 6.9¢/kWh
Average rate: 14.61¢/kWh
Plans available: 112
Green energy plans: 110
Internet providers in Mission
Mission residents have access to several internet service options across multiple connection types. Available technologies include fiber, cable, fixed wireless, and satellite connections, providing choices for various household needs and budgets. With five internet service providers operating in the area, residents can compare plans to find suitable speeds and pricing for their connectivity requirements.
AT&T
Major telecommunications provider offering fiber and DSL internet services with various speed tiers for residential customers.
Spectrum
Cable internet provider delivering high-speed connections without data caps and bundled service options.
T-Mobile
Wireless carrier providing fixed wireless home internet using 4G LTE and 5G network infrastructure.
Viasat
Satellite internet provider offering coverage in areas where traditional wired connections may be unavailable.
HughesNet
Satellite-based internet service delivering connectivity to rural and underserved locations throughout the region.
Internet FAQ
Fiber internet offers the fastest speeds in Mission, with potential download speeds reaching up to 5 Gbps. Fiber connections also provide symmetrical upload speeds and lower latency compared to cable, fixed wireless, or satellite alternatives.
Yes, satellite providers like Viasat and HughesNet serve rural areas where cable and fiber infrastructure may not reach. Fixed wireless from T-Mobile is another option depending on tower coverage in your specific location.
Basic browsing and email require 25 Mbps, while streaming video needs 50-100 Mbps. Households with multiple users, gamers, or remote workers should consider plans offering 200 Mbps or higher for reliable performance.
Natural gas service in Mission
Texas Gas Service provides natural gas to Mission residents and is the third largest natural gas distribution company in Texas. While natural gas is available throughout Mission, it’s optional rather than required. The warm South Texas climate means many homes rely on electric-only HVAC systems, though gas remains popular for water heaters, stoves, and supplemental heating. Contact Texas Gas Service at 1-800-700-2443 or visit texasgasservice.com to establish service.
New service can be established online at texasgasservice.com, through the Texas Gas Service mobile app, or by calling 1-800-700-2443. You'll need valid ID, your service address, and lease or closing documents. An adult must be present for the technician's safety inspection.
A deposit of up to one-sixth of estimated annual billing may be required. You can waive the deposit by enrolling in e-statements or automatic payment, or by providing proof of 12 consecutive months of on-time utility payments from a previous provider.
Leave the area immediately and call 911, then contact Texas Gas Service's emergency line at 800-959-5325. Do not use light switches, phones, or anything that could create a spark while inside the home.
Common questions about utilities in Mission
When moving to Mission, you'll need to establish electricity service through a retail electric provider of your choice, water and wastewater service through the City of Mission Public Works Department, natural gas through CenterPoint Energy or Texas Gas Service, and internet/cable through providers like Spectrum or AT&T serving the area.
Electricity connections in Mission typically take 1-3 business days through your chosen retail provider. City water service usually requires 2-3 business days after application approval. Natural gas connections average 3-5 business days. Internet installation may take 1-2 weeks depending on provider availability and whether infrastructure exists at your address.
Most Mission utility providers require government-issued photo identification, your new service address, and proof of residence such as a lease agreement or closing documents. The City of Mission water department may also request a deposit. Some electricity providers run credit checks, while others offer prepaid options requiring no credit verification.
Electricity providers in Mission's deregulated market generally offer full online enrollment through the Power to Choose marketplace. Internet and gas services also support online signup. However, the City of Mission water utility typically requires an in-person visit to their Public Works office on Bryan Road to complete the application and deposit process.