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Editorial Mission

Our editorial mission is simple: help Texans make informed decisions about their utilities by providing accurate, unbiased information in plain language.

The Texas electricity and internet markets can be confusing. With dozens of providers and hundreds of plans, it’s easy to get overwhelmed or misled by marketing claims. We cut through the noise by:

  • Presenting information in clear, jargon-free language
  • Using official data sources rather than provider marketing materials
  • Disclosing our business relationships transparently
  • Focusing on what matters most to consumers: actual costs and service quality

Our Data Sources

We believe in showing our work. Here are the primary sources we use to compile our rates, rankings, and recommendations:

  • ComparePower (comparepower.com) – Our parent company. ComparePower has direct integrations with the electricity providers to get the official pricing
  • PUC Complaint Data – Official complaint statistics from the Public Utility Commission of Texas, which we use to assess provider service quality
  • FCC Broadband Map – For internet service comparisons, we reference the Federal Communications Commission’s coverage data
  • Provider EFLs – We analyze Electricity Facts Labels directly to verify pricing claims and identify hidden fees
  • Customer Review Platforms – We aggregate reviews from trusted third-party platforms to supplement official data

Review Process

Every piece of content on 2TurnItOn goes through a multi-step review process:

Research & Drafting

Our writers research topics using official sources and industry expertise. We prioritize accuracy over speed, and we never publish information we can’t verify.

Expert Review

Content is reviewed by team members with deep experience in the Texas energy and internet markets. They check for accuracy, completeness, and potential consumer impact.

Ongoing Updates

Electricity rates, internet speeds, and provider offerings change frequently. We update our content regularly to ensure the information you see reflects current market conditions. Every page shows when it was last updated.

Editorial Principles

These standards guide everything we publish.

Accuracy First

We verify every claim against official sources. If we can’t confirm it, we don’t publish it.

Consumer Focus

We write for real people making real decisions, not for search engines or advertisers.

Editorial Independence

Our content team operates independently from our business relationships with providers.

Data Transparency

We show where our data comes from so you can verify our claims independently.

How We Evaluate Providers

Our provider reviews combine quantitative data with qualitative analysis to give you a complete picture of each company.

Customer Satisfaction (NPS)

We analyze Net Promoter Scores and customer reviews to understand how satisfied real customers are with each provider.

PUC Complaint Data

Official complaint statistics from the Public Utility Commission of Texas help us identify providers with service quality issues.

Real-Time Pricing

We pull current rates directly from ComparePower’s direct connection with provider EFLs. Rates are updated every single day, first thing in the morning.

City Pages: Local, Actionable Information

Our city-specific pages are designed to give Texans exactly what they need to make a decision: current rates in their area, available providers, and clear guidance on choosing a plan. We keep these pages focused and actionable, avoiding unnecessary filler content. Each city page shows real-time rates based on local ZIP codes, making it easy to compare actual costs rather than hypothetical averages.

Common Questions

Questions about our editorial process.

We list all providers available through Power to Choose, regardless of whether we have a business relationship with them. Our affiliate relationships (explained on our How We Make Money page) do not influence which providers are listed or how they are ranked.

Our rate data is updated each morning with our direct integration (powered by ComparePower). When you see a rate on our site, it reflects current pricing as of the timestamp shown on that page.

Our reviews are based on verifiable data: PUC complaint statistics, customer satisfaction scores, and analysis of actual plan terms. We clearly distinguish between factual information and our opinions, and we always explain our reasoning.

We take accuracy seriously. If you find an error in our content, please contact us with details about what you found and where. We investigate every report and make corrections promptly when warranted.