Setting Up Utilities in Fort Worth, TX
Your complete guide to setting up water, electricity, internet, and gas service in Fort Worth, Texas.
Fort Worth Utility Guide
Setting up utilities in Fort Worth requires coordinating with several different providers for essential services. This guide walks you through the process of establishing water, electricity, gas, and internet service at your new residence. You’ll find information on which providers serve the Fort Worth area, what documents you’ll need, and the steps to get each utility connected. We’ve organized everything by service type to help you work through your setup efficiently.
Water service in Fort Worth
The City of Fort Worth Water Department provides water service to over 1.2 million residents in Fort Worth and surrounding communities. New residents can start service online, by phone at 817-392-4477, or in person at City Hall (100 Fort Worth Trail, 5th Floor). Phone support is available Monday through Friday, 7 a.m. to 7 p.m., with 24/7 emergency service. Visit fortworthtexas.gov/departments/water for more information.
City of Fort Worth Water Department
Phone: 817-392-4477
Website: https://www.fortworthtexas.gov/departments/water
Office: 100 Fort Worth Trail, 5th Floor, Fort Worth, TX 76102 (New City Hall)
Sewage Service
Wastewater and sewage service is bundled with water service in Fort Worth. The City of Fort Worth Water Department manages wastewater treatment facilities and includes sewage charges on your monthly water utility bill. No separate setup is required—sewage service activates automatically when you start water service.
Garbage & Recycling
The City of Fort Worth Environmental Services Department handles garbage and recycling collection, billed together with water and sewer on your city utility bill. Collection occurs weekly Monday through Friday based on your address, with carts placed curbside by 7 a.m. Recycling is collected the same day in blue carts. Download the Fort Worth Garbage & Recycling app for schedules, or call 817-392-1234 for questions.
Submit a Start Service Form online at the city website, call 817-392-4477, or visit City Hall at 100 Fort Worth Trail, 5th Floor. Request service 1-2 days before move-in. A $20 activation fee applies, with same-day service available for an additional $25.
You'll need a government-issued photo ID, Social Security number, phone number, service address, move-in date, and property owner's name. A lease agreement or closing documents may also be requested. Previous tenant information is helpful if available.
Yes, a $50 deposit is required for residential accounts and will be applied to your first bill. The deposit may be waived if you provide 12 months of timely payment history with Fort Worth utilities or a credit letter from another utility company.
Electricity in Fort Worth
Fort Worth residents benefit from Texas’s deregulated electricity market, which allows consumers to compare providers and select the plan that best fits their needs. With 119 available electricity plans currently on the market, Fort Worth offers competitive options ranging from budget-friendly rates to renewable energy solutions. The city’s electricity landscape provides meaningful choice, with rates varying significantly between providers. For complete plan comparisons and provider details, visit our full Fort Worth electricity page.
Electricity Market Snapshot
Lowest rate: 7.59¢/kWh
Average rate: 15.64¢/kWh
Plans available: 121
Green energy plans: 119
Internet providers in Fort Worth
Fort Worth residents have access to a variety of internet service options across multiple connection types. The city is served by seven providers offering fiber, cable, fixed wireless, and satellite connections. Urban areas typically have access to high-speed fiber and cable networks, while suburban and rural portions of Fort Worth may rely on fixed wireless or satellite services for connectivity.
AT&T
Major telecommunications provider offering fiber and fixed wireless internet services throughout Fort Worth.
Spectrum
Cable internet provider delivering widespread coverage across the Fort Worth metropolitan area.
Frontier
Regional provider offering fiber internet service to select neighborhoods in Fort Worth.
Verizon
National carrier providing fixed wireless home internet using 5G and LTE networks.
T-Mobile
Wireless carrier offering 5G and LTE-based home internet as an alternative to wired connections.
Viasat
Satellite internet provider serving areas where wired connections are unavailable.
HughesNet
Satellite-based internet service available throughout Fort Worth, including rural locations.
Internet FAQ
Fiber internet offers the fastest speeds in Fort Worth, with some providers delivering up to 5 Gbps. Fiber connections also provide symmetrical upload and download speeds, making them ideal for remote work and streaming.
Yes, satellite providers like Viasat and HughesNet cover rural areas where cable and fiber are unavailable. Fixed wireless options from carriers like T-Mobile and Verizon may also be available depending on your specific location.
Consider your household's speed requirements, the connection types available at your address, monthly pricing, and contract terms. Renters may prefer no-contract options, while homeowners might benefit from longer-term agreements with fiber providers.
Natural gas service in Fort Worth
Natural gas service in Fort Worth is provided exclusively by Atmos Energy, as gas utilities are not deregulated in Texas. Many Fort Worth homes use natural gas for heating, water heaters, and cooking appliances. Atmos Energy’s Mid-Tex Division serves the Dallas-Fort Worth area. New residents can establish service online at atmosenergy.com or by calling 1-888-286-6700. For gas leaks or emergencies, leave the area immediately and call 911.
Contact Atmos Energy online at atmosenergy.com or call 1-888-286-6700. Service activation takes 1-3 business days. An adult must be present during connection so a technician can turn on gas and relight pilot lights on appliances.
You'll need a government-issued photo ID, your service address, and a preferred start date. Providing your Social Security number is optional but helps Atmos determine deposit requirements during the credit evaluation process.
A deposit may be required based on your credit history. Providing your Social Security number during signup helps Atmos Energy assess whether a deposit is necessary. Deposits are typically refundable after you establish a good payment history.
Common questions about utilities in Fort Worth
When moving to Fort Worth, you'll need to establish water service through the City of Fort Worth, choose an electricity provider through the deregulated Texas market, set up natural gas with Atmos Energy, and arrange internet service. Trash collection is typically included with city water service for residential customers.
Most Fort Worth utilities can be connected within 1-3 business days when requested in advance. Electricity through retail providers often activates same-day or next-day. City water typically requires 2-3 business days notice. Plan to start the process at least one week before your move-in date to ensure everything is ready.
Generally, you'll need government-issued ID, your new service address, and Social Security number for credit verification. Some providers accept alternative identification. For City of Fort Worth water service, you may need your lease agreement or proof of property ownership. Having a previous utility bill can help waive certain deposit requirements.
As of April 2026, most utilities offer online enrollment. Electricity providers and Atmos Energy allow full online signup. The City of Fort Worth water utility permits online applications for most residential accounts, though some situations involving complex billing or landlord accounts may require phone or in-person assistance at a customer service center.