Setting Up Utilities in Arlington, TX
Your complete guide to setting up water, electricity, internet, and gas service in Arlington, Texas.
Arlington Utility Guide
Setting up utilities in Arlington requires coordinating with multiple providers for essential services like water, electricity, gas, and internet. This guide walks you through the process for each utility type, including contact information, documentation requirements, and what to expect during activation. Whether you’re moving into a new home or transferring services to a different address, you’ll find the details you need to get your Arlington utilities connected efficiently.
Water service in Arlington
Arlington Water Utilities, operated by the City of Arlington, provides water service to nearly 400,000 residents. The city bundles water, sewer, trash, and storm drainage together on a single monthly bill. New service can be set up online, by phone at 817-275-5931, or in person at City Hall (101 W. Abram St) or the office at 1100 SW Green Oaks Blvd. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. For more information, visit arlingtontx.gov/city_hall/departments/water_utilities.
Arlington Water Utilities (City of Arlington)
Phone: 817-275-5931
Website: https://www.arlingtontx.gov/city_hall/departments/water_utilities
Office: 101 W. Abram St, Arlington, TX 76010 (City Hall) or 1100 SW Green Oaks Blvd, Arlington, TX
Sewage Service
Sewer service is bundled with water through Arlington Water Utilities as part of the city’s combined utility billing. Both services are activated together when you set up new water service, so no separate application is needed for sewer.
Garbage & Recycling
Trash collection is included with your bundled utility bill and provided by Republic Services under contract with the City of Arlington. Garbage is collected weekly, while recycling and bulk pickup occur bi-weekly. Collection days vary by address—contact Republic Services at 817-317-2000 or check the city website to find your schedule. Blue recycling carts are provided at no additional cost, and Arlington residents receive three free landfill drop-off visits per year.
The residential deposit is $160, plus a $47 activation fee on your first bill. Deposit waivers are available for customers with 12 or more consecutive months of excellent payment history with Arlington Water Utilities and no past due fees or service issues.
You'll need your service address, mailing address (if different), contact phone number, driver's license number, and Social Security number. Commercial accounts require a Federal Tax ID. All previous Arlington Water Utilities accounts must be paid in full before new service begins.
Requests must be made at least 24 hours in advance, with service activation typically taking two business days. Same-day activation is available but incurs an additional fee. For emergencies outside business hours, call the 24-hour line at 817-459-5900.
Electricity in Arlington
Arlington residents benefit from Texas’s deregulated electricity market, which allows consumers to choose their own retail electricity provider rather than being assigned to a single utility. This competition has created a robust marketplace in Arlington, with rates currently ranging from 8.79¢/kWh to well above the market average of 16.01¢/kWh depending on plan type and contract terms. For comprehensive rate comparisons and provider details, visit our full Arlington electricity page.
Electricity Market Snapshot
Lowest rate: 8.71¢/kWh
Average rate: 15.96¢/kWh
Plans available: 109
Green energy plans: 107
Internet providers in Arlington
Arlington residents have access to a variety of internet service options to meet different connectivity needs. The city is served by six internet providers offering fiber, cable, satellite, and fixed wireless connections. Whether you need high-speed fiber for demanding applications or satellite coverage in less connected areas, Arlington’s internet infrastructure provides multiple choices for households and businesses.
AT&T
Major telecommunications provider offering fiber and DSL internet services with widespread availability across Arlington.
Spectrum
Cable internet provider delivering high-speed connections through existing cable infrastructure throughout the city.
Frontier
Regional provider offering fiber optic internet service in select Arlington neighborhoods.
Viasat
Satellite internet provider offering coverage across Arlington, including areas without wired infrastructure.
HughesNet
Satellite-based internet service available throughout Arlington regardless of location or terrain.
T-Mobile Home Internet
Fixed wireless internet service utilizing cellular network technology for home connectivity.
Internet FAQ
Fiber optic internet offers the fastest speeds in Arlington, with some providers delivering up to 5 Gbps. Fiber provides symmetrical upload and download speeds, making it ideal for streaming, gaming, and remote work applications.
Yes, satellite providers like Viasat and HughesNet offer coverage throughout Arlington, including rural areas. Fixed wireless options from T-Mobile may also be available depending on cellular tower proximity in your specific location.
Most households find 100-300 Mbps sufficient for multiple users streaming, video conferencing, and general browsing. Larger households with heavy gaming or 4K streaming may benefit from speeds of 500 Mbps or higher.
Natural gas service in Arlington
Atmos Energy is the sole natural gas provider for Arlington residents. Natural gas is common in the area, powering home heating systems, water heaters, stoves, and dryers, though some newer construction may be all-electric. To set up service, visit atmosenergy.com or call 888-286-6700. A technician appointment is required during setup, so schedule well before your move-in date to ensure service is ready when you arrive.
Yes, a technician appointment requires someone to be present. Appointments are available Monday through Friday, 8am to 5pm. The technician will inspect gas lines and turn on pilot lights for your appliances.
A deposit may be required based on a credit check. Providing your Social Security number during signup helps determine eligibility. If no SSN is provided, a deposit will likely be assessed. Deposits are typically refunded after 12 months of good payment history.
Leave the area immediately and do not use any electrical switches or devices. Once at a safe distance, call Atmos Energy's emergency line at 866-322-8667. Do not return until authorities confirm it is safe.
Common questions about utilities in Arlington
When moving to Arlington, you'll need to establish electricity service through a retail electric provider of your choice, water and wastewater service through the City of Arlington, natural gas through Atmos Energy, and internet/TV through providers like AT&T or Spectrum. Trash collection is included with city water service.
Electricity can typically be connected within 24-48 hours through your chosen provider. City of Arlington water service usually requires 2-3 business days advance notice. Atmos Energy gas connections generally take 3-5 business days. Plan to start the process at least one week before your move-in date.
Most Arlington utility providers require government-issued photo ID, your new service address, and previous address. The City of Arlington water department may request a lease agreement or closing documents. Some electricity providers run credit checks, while others offer prepaid options requiring no credit history or deposits.
Electricity providers in Arlington offer full online enrollment through the Power to Choose marketplace. Atmos Energy allows online gas service requests. However, as of February 2026, the City of Arlington Water Utilities department requires new residential customers to apply in person or by phone to establish water service.