Setting Up Utilities in Arlington, TX
Your complete guide to setting up water, electricity, internet, and gas service in Arlington, Texas.
Arlington Utility Guide
Setting up utilities in Arlington requires coordinating with multiple providers for essential services like water, electricity, gas, and internet. This guide walks you through the process of establishing each utility account, including contact information, required documents, and estimated setup timelines. Whether you’re moving into a new home or apartment, you’ll find step-by-step instructions for connecting water and sewage, garbage collection, electric service, natural gas, and internet providers serving the Arlington area.
Water service in Arlington
Arlington manages its own municipal water service through Arlington Water Utilities, serving nearly 400,000 residents across the city. New residents can set up water service online, by phone at 817-275-5931, or in person at City Hall (101 W. Abram St) or the Water Utilities office (1100 SW Green Oaks Blvd). Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. For more information, visit arlingtontx.gov/city_hall/departments/water_utilities.
Arlington Water Utilities (City of Arlington)
Phone: 817-275-5931
Website: https://www.arlingtontx.gov/city_hall/departments/water_utilities
Office: 101 W. Abram St, Arlington, TX 76010 (City Hall) or 1100 SW Green Oaks Blvd, Arlington, TX
Sewage Service
Sewer service in Arlington is bundled with water through Arlington Water Utilities as part of the city’s combined utility billing. Both services are activated together when you set up new water service, so no separate application is required for sewer.
Garbage & Recycling
Trash collection in Arlington is provided by Republic Services under contract with the city and is included in your bundled monthly utility bill. Garbage is collected weekly, while recycling and bulk pickup occur bi-weekly. Blue recycling carts are provided at no additional cost, and residents receive three free landfill drop-off visits per year. Contact Republic Services at 817-317-2000 to find your collection schedule.
You'll need your service address, contact phone number, driver's license number, Social Security number, and government-issued photo ID. The water department may also request a lease agreement or closing documents. Commercial accounts require a Federal Tax ID.
The residential deposit is $160, plus a $47 activation fee on your first bill. Deposit waivers are available for customers with 12 or more consecutive months of excellent payment history with Arlington Water Utilities and no past due fees.
Service requests must be made at least 24 hours in advance, with activation typically taking two business days. Same-day activation is available for an additional fee. All previous Arlington Water Utilities accounts must be paid in full before new service begins.
Electricity in Arlington
Arlington residents benefit from Texas’s deregulated electricity market, which allows consumers to choose their own electricity provider rather than being assigned to a single utility. This competition has created a robust marketplace with rates well below the state average. With over 100 plans currently available, Arlington households have significant flexibility in selecting a plan that matches their usage patterns and preferences. See our full Arlington electricity page for detailed plan comparisons.
Electricity Market Snapshot
Lowest rate: 7.58¢/kWh
Average rate: 15.64¢/kWh
Plans available: 118
Green energy plans: 116
Internet providers in Arlington
Arlington residents have access to a diverse range of internet service options to suit various needs and budgets. The city is served by six internet providers offering fiber, cable, satellite, and fixed wireless connections. Whether you need high-speed fiber for demanding applications or satellite coverage in less accessible areas, Arlington’s internet infrastructure provides multiple choices for reliable connectivity.
AT&T
Major telecommunications provider offering fiber and DSL internet services with widespread availability throughout Arlington.
Spectrum
Cable internet provider delivering high-speed connections with no data caps and broad coverage across the Arlington area.
Frontier
Regional provider offering fiber optic internet service with symmetrical upload and download speeds in select neighborhoods.
Viasat
Satellite internet provider offering coverage throughout Arlington, including rural areas where wired connections may be limited.
HughesNet
Satellite-based internet service available across Arlington with consistent speeds regardless of physical location.
T-Mobile Home Internet
Fixed wireless internet service utilizing cellular network infrastructure to deliver home broadband without traditional wired installation.
Internet FAQ
Fiber optic internet offers the fastest speeds in Arlington, with some providers delivering up to 5 Gbps. Fiber provides symmetrical upload and download speeds, making it ideal for households with multiple users or those working from home.
Yes, satellite providers like Viasat and HughesNet offer coverage throughout Arlington, including rural locations. T-Mobile Home Internet's fixed wireless service may also be available in areas where traditional wired connections are not accessible.
Consider your household's speed requirements, the number of connected devices, monthly data usage, and availability at your specific address. Connection type also matters, as fiber typically offers better reliability and speeds than satellite or fixed wireless options.
Natural gas service in Arlington
Atmos Energy is the sole natural gas provider for Arlington residents. Natural gas is widely used throughout the area, powering home heating systems, water heaters, stoves, and dryers, though some newer construction may be all-electric. To set up service, visit atmosenergy.com or call 888-286-6700. A technician appointment requiring an adult present is necessary for activation, so plan to schedule at least one week before moving in.
Service activation typically takes 3-5 business days. A technician must visit to turn on gas service, and someone 18 or older must be present. Appointments are available Monday through Friday, 8am-5pm. Schedule at least one week before your move-in date.
Deposit requirements are credit-based. Providing your Social Security number during signup helps determine eligibility. If no SSN is provided, a deposit is likely required. Typical deposits are around $90, plus a $60 start-up fee. Deposits are usually refunded after 12 months of good payment history.
Leave the area immediately and call the Atmos Energy 24-hour emergency line at 866-322-8667. Do not use electrical switches, light matches, or operate any devices if you suspect a gas leak. Report the situation from a safe location away from your home.
Common questions about utilities in Arlington
When moving to Arlington, you'll need to establish electricity service through a retail electric provider of your choice, water and wastewater service through the City of Arlington, natural gas through Atmos Energy, and internet/cable through providers like AT&T or Spectrum. Trash collection is included with city water service.
Electricity can typically be connected within 24-48 hours through your chosen provider. City of Arlington water service usually requires 2-3 business days advance notice. Atmos Energy gas connections generally take 3-5 business days. Plan to begin utility setup at least one week before your move-in date.
Most Arlington utility providers require government-issued photo ID, your new service address, and Social Security number for credit verification. The City of Arlington water department may also request a copy of your lease agreement or closing documents. Some providers accept alternative identification if you lack a Social Security number.
Electricity providers and Atmos Energy gas service offer full online enrollment. Internet providers like AT&T and Spectrum also support online signup. However, City of Arlington water service requires either an in-person visit to the customer service center or completing a paper application, though some account management is available online afterward.