Setting Up Utilities in Bryan, TX
Your complete guide to setting up water, electricity, internet, and gas service in Bryan, Texas.
Bryan Utility Guide
reviewed by
ENRI ZHULATI
Setting up utilities in Bryan requires coordinating with several different providers, which can be time-consuming when you’re managing a move. This guide walks you through the process for each essential service—water, sewage, garbage, electricity, internet, and gas—including contact information, required documents, and estimated setup timelines. Whether you’re moving to Bryan for the first time or relocating within the city, you’ll find the information you need to get your services connected efficiently.
Water service in Bryan
Bryan Texas Utilities (BTU) provides water service to residents within Bryan city limits. BTU operates as a combined utility, handling electric, water, wastewater, and solid waste on a single bill. Service can be started online through the BTU website or in person at their office located at 2611 N. Earl Rudder Fwy, Bryan, TX 77803. Contact BTU at 979-821-5700 during business hours Monday through Friday, 8:00 AM to 5:00 PM.
Bryan Texas Utilities (BTU)
Phone: 979-821-5700
Website: https://www.btutilities.com/for-home/start-stop-transfer
Office: 2611 N. Earl Rudder Fwy, Bryan, TX 77803
Hours: Monday – Friday, 8:00 AM – 5:00 PM
Deposit: Electric deposit: Minimum $145 (calculated as 1/8 of estimated annual billing). Water service deposit: $35 for rental properties; $60 minimum if water service is established without electric. Some exemptions apply including customers with prior satisfactory BTU payment history within the past year, or those who provide a cosigner with good BTU credit history.
Sewage Service
Wastewater and sewer service is bundled with water service and billed through BTU. The City of Bryan Water Services Department operates three wastewater treatment plants to process community wastewater. For water or sewer emergencies and service issues, contact 979-209-5900.
Garbage & Recycling
Trash collection in Bryan is provided by the City of Bryan Solid Waste Department and is automatically connected when you establish BTU service. Collection occurs weekly, Monday through Thursday, depending on your address. Residents receive one 95-gallon container included with service, with additional containers available for $6 per month. Place containers curbside by 7:00 AM on collection day. Brush and bulky item pickup is available once weekly at no extra cost. Note that Bryan does not offer curbside recycling, though private recycling services are available through permitted providers.
Visit BTU's Start/Stop/Transfer page at btutilities.com or apply in person at their office. Online applications are available 24/7. For same-day service, submit your application before 4 p.m. Standard processing takes 1-2 business days.
Water service deposit is $35 for rental properties. If establishing water service without electric, the minimum deposit is $60. Exemptions may apply for customers with satisfactory BTU payment history within the past year or those providing a qualified cosigner.
You'll need a valid government-issued ID. Renters may need to provide proof of residency or a lease agreement. If using a cosigner to waive the deposit requirement, a completed cosigner form is also required.
Electricity in Bryan
Bryan is not in a deregulated electricity market, which means residents cannot choose their electricity provider. Bryan Texas Utilities (BTU) is the sole electricity provider for the city and surrounding areas in Brazos County. As a municipally-owned utility serving the community since 1909, BTU handles all residential electricity service. To set up service, residents can apply online at btutilities.com or call (979) 821-5700.
Bryan Texas Utilities (BTU)
Phone: (979) 821-5700
Website: https://btutilities.com/for-home/start-stop-transfer
Deposit: Security deposit required for new customers unless exempt. Average deposit is approximately $72. Exemptions may apply for customers with satisfactory payment history from another utility within one year, or with a cosigner who has good credit history with BTU.
Setup: Apply online through the BTU website or visit in person at 2611 N. Earl Rudder Fwy, Bryan, TX 77803. Business hours are Monday-Friday, 8am-5pm. For same-day service, applications must be submitted before 4pm. Online applications allow you to start, stop, or transfer service.
Internet providers in Bryan
Bryan residents have access to multiple internet service providers offering a variety of connection types to suit different needs and budgets. Available options include fiber, cable, satellite, and fixed wireless connections. With six providers serving the area, households can choose from high-speed fiber for demanding usage or satellite service for more rural locations within the city limits.
AT&T
Major telecommunications provider offering fiber and DSL internet services with widespread coverage throughout Bryan.
Suddenlink
Regional cable provider delivering high-speed internet through its established cable network infrastructure.
EarthLink
Nationwide internet provider offering service through partnerships with local network infrastructure.
Viasat
Satellite internet provider serving rural and underserved areas where ground-based connections are limited.
HughesNet
Satellite-based internet service available throughout Bryan regardless of location or terrain.
T-Mobile
Wireless carrier providing fixed wireless home internet using its cellular network infrastructure.
Internet FAQ
Fiber internet offers the fastest speeds in Bryan, with some providers delivering up to 5 Gbps. Fiber provides symmetrical upload and download speeds, making it ideal for households with multiple users or those who work from home.
Yes, satellite providers like Viasat and HughesNet serve rural areas where cable and fiber infrastructure may not reach. Fixed wireless from T-Mobile is another option that doesn't require traditional wired connections to your home.
For basic browsing and email, 25 Mbps is sufficient. Households with multiple users streaming video or gaming should consider 100-300 Mbps. Homes with heavy usage or many connected devices may benefit from speeds of 500 Mbps or higher.
Natural gas service in Bryan
Natural gas service in Bryan is provided exclusively by Atmos Energy, as Texas has not deregulated natural gas utilities. While not required, many Bryan homes use natural gas for heating, water heaters, and cooking due to its cost efficiency compared to electric alternatives. New residents can establish service online at atmosenergy.com or by calling 1-888-286-6700. A technician visit is required to activate service, and someone must be present during the appointment.
Atmos Energy
Phone: 1-888-286-6700
Website: https://www.atmosenergy.com
Deposit: Deposit requirements are determined by credit check. Providing your SSN during signup helps determine if a deposit is required. If no SSN is provided, a deposit will typically be assessed. Deposits are generally refundable after 12 months of good payment history. A utility deposit bond may be used in place of cash deposit.
Setup: New service can be started online through the Atmos Energy Account Center at atmosenergy.com (Start/Stop/Transfer section), or by calling customer service at 1-888-286-6700 (Monday-Friday, 7am-6pm Central). You will need to provide your service address and social security number (optional but helps determine deposit requirements). A technician visit is required to turn on the gas, and someone must be home during the appointment window (typically 8am-5pm on weekdays).
Visit the Atmos Energy Account Center at atmosenergy.com and use the Start/Stop/Transfer section, or call 1-888-286-6700 Monday through Friday, 7am-6pm Central. You'll need your service address and optionally your Social Security number to help determine deposit requirements.
Deposit requirements are based on a credit check. Providing your SSN during signup helps determine eligibility. If no SSN is provided, a deposit is typically assessed. Deposits are generally refundable after 12 months of good payment history, and utility deposit bonds are accepted as alternatives.
For gas emergencies, immediately call Atmos Energy's emergency line at 1-866-322-8667. Leave the area if the smell is strong. For non-emergencies, contact customer service at 1-888-286-6700. Before any digging projects, call 811 for free utility line locates.
Common questions about utilities in Bryan
When moving to Bryan, you'll need to establish electricity service through a retail electric provider of your choice, water and wastewater through Bryan Texas Utilities (BTU), natural gas through Atmos Energy, and internet/cable through providers like Suddenlink or AT&T. Trash collection is typically included with BTU water service.
Most Bryan utilities can be connected within 1-3 business days if requested in advance. Electricity through retail providers often activates same-day or next-day. BTU water service typically requires 24-48 hours notice. Gas connections through Atmos Energy may take 2-3 business days and require someone present for safety inspection.
Generally, you'll need government-issued photo ID, Social Security number, current mailing address, and service address. Most providers require proof of residence such as a lease agreement or closing documents. BTU may request a deposit based on credit history. Having a previous utility account number can expedite the process.
Electricity providers and Atmos Energy gas service offer full online enrollment. BTU water and wastewater service, as of February 2026, requires new customers to apply in person at their customer service office or by phone, though existing customers can manage accounts online. Internet providers typically offer online or phone signup options.