Setting Up Utilities in Colleyville, TX
Your complete guide to setting up water, electricity, internet, and gas service in Colleyville, Texas.
Colleyville Utility Guide
reviewed by
ENRI ZHULATI
Setting up utilities in Colleyville requires coordinating with several different providers for your essential services. This guide walks you through the process for establishing water, sewage, and garbage collection through the city, choosing an electricity provider in the deregulated Texas market, selecting an internet service that meets your needs, and connecting natural gas to your home. Each section includes the contact information and steps you’ll need to get your services running.
Water service in Colleyville
Water service in Colleyville is provided by the City of Colleyville, which purchases treated water from the Tarrant County Water Supply Project operated by the Trinity River Authority. Residents can set up their water service through 2TurnItOn, the city’s official online registration partner. The city requires a $52 refundable deposit and 24-hour notice before service activation. For water emergencies after hours, call 817-743-4522.
2TurnItOn — Official Water Utility Partner
Colleyville residents can set up their water service through 2TurnItOn, the official online water utility service for this city.
Set Up Water Service
Sewage Service
Wastewater and sewer service is provided by the City of Colleyville and billed together with your water service. The city maintains approximately 173 miles of wastewater mains throughout the community. Wastewater is treated by the Trinity River Authority at the Central Regional Wastewater Treatment Plant in Grand Prairie. For wastewater concerns, contact the Service Center at 817-503-1360.
Garbage & Recycling
Garbage collection in Colleyville is provided by Community Waste Disposal (CWD) and included in your city utility bill. Trash is collected twice weekly and recycling once weekly. Place items curbside by 7:00 a.m. on your service day. Single-stream recycling carts are provided, and monthly door-side collection of household hazardous waste and electronics is available at no extra charge. Contact CWD at 972-392-9300 to confirm your specific collection schedule.
Residential customers pay a $52 refundable deposit that remains with the city throughout your term of service. You can pay the deposit online through the RevTrak portal or in person at City Hall's Utility Billing Department.
The city requires 24-hour notice to start service. After submitting your application and deposit, allow 24 hours for activation. Same-day service after 12 PM incurs a $25 fee, and after-hours activation requires a $75 fee.
Visit the Utility Billing Department on the first floor of City Hall at 100 Main Street, Colleyville, Texas 76034. Office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays.
Electricity in Colleyville
Colleyville residents benefit from Texas’s deregulated electricity market, which allows homeowners and businesses to choose their own electricity provider rather than being assigned a default utility. This competitive marketplace typically offers consumers the ability to compare plans, rates, and contract terms from multiple retail electric providers. For comprehensive information about available electricity plans and current rates in Colleyville, visit our full electricity page.
Local Electric Utility
Internet providers in Colleyville
Colleyville residents have access to a variety of internet service options to meet different household needs. The city is served by six providers offering fiber, cable, fixed wireless, and satellite connections. Fiber and cable options deliver the fastest speeds for streaming and remote work, while satellite and fixed wireless provide coverage in areas where wired infrastructure may be limited.
AT&T
Major telecommunications provider offering fiber internet service with high-speed options for residential customers.
Spectrum
Cable internet provider delivering reliable broadband service without data caps or contracts.
Frontier
Regional provider offering fiber-optic internet service with symmetrical upload and download speeds.
Verizon 5G Home
Fixed wireless internet service utilizing 5G technology for high-speed connectivity without traditional wired installation.
HughesNet
Satellite internet provider offering coverage throughout Colleyville regardless of location or existing infrastructure.
Viasat
Satellite-based internet service providing connectivity options with various speed tiers for rural and suburban areas.
Internet FAQ
Fiber internet offers the fastest and most reliable speeds in Colleyville, with some providers delivering up to 5 Gbps. Fiber provides symmetrical upload and download speeds, making it ideal for households with multiple users or remote workers.
Yes, satellite providers like HughesNet and Viasat offer coverage throughout Colleyville, including areas without cable or fiber infrastructure. Fixed wireless options like Verizon 5G Home may also be available depending on your specific location.
Most households find 100-300 Mbps sufficient for streaming, video calls, and general browsing. Larger households with multiple devices, gamers, or remote workers may benefit from speeds of 500 Mbps or higher for optimal performance.
Natural gas service in Colleyville
Natural gas service in Colleyville is provided exclusively by Atmos Energy, the regulated utility serving the entire Dallas-Fort Worth area through its Mid-Tex Division. Texas residents cannot choose their natural gas provider, as it remains a regulated utility. Gas service is common in Colleyville homes, typically used for heating, water heaters, and cooking appliances. For emergencies or gas odors, evacuate immediately and call 911, then Atmos Energy’s emergency line at 866-322-8667.
Atmos Energy
Phone: 888-286-6700
Website: https://www.atmosenergy.com
Deposit: Deposit requirements are based on credit check. Providing your Social Security number helps determine if a deposit is necessary. If SSN is not provided, a deposit will likely be required. Deposits are typically returned after one year of good payment history.
Setup: New service can be set up online through the Atmos Energy Account Center at atmosenergy.com/accountcenter/moveininf/bpMoveInStart.html or by calling 888-286-6700. An appointment must be scheduled for a technician to turn on service. An adult 18 or older must be present during the appointment. Appointments are available Monday-Friday, 8am-5pm.
Contact Atmos Energy online at atmosenergy.com or call 888-286-6700. You'll need to schedule a technician appointment Monday through Friday, 8am-5pm. An adult 18 or older must be present when the technician arrives to turn on service.
Deposit requirements depend on a credit check. Providing your Social Security number helps Atmos Energy determine if a deposit is necessary. If you choose not to provide your SSN, a deposit will likely be required. Deposits are typically refunded after one year of on-time payments.
No, natural gas is a regulated utility in Texas, meaning Atmos Energy is the sole provider for Colleyville and the surrounding Dallas-Fort Worth area. Unlike electricity, residential customers cannot shop for alternative gas suppliers.
Common questions about utilities in Colleyville
When moving to Colleyville, you'll need to establish electricity service through a retail electric provider of your choice, water and sewer service through the City of Colleyville, natural gas through Atmos Energy, and internet/cable through providers like Spectrum or AT&T. Trash collection is typically handled through the city.
Electricity can often be connected same-day or within 24-48 hours. City of Colleyville water service typically requires 2-3 business days advance notice. Natural gas through Atmos Energy usually takes 1-3 business days. Internet installation may require a technician visit scheduled 3-7 days out, depending on provider availability.
Generally, you'll need government-issued ID, your new service address, and a move-in date. Most providers require your Social Security number for credit verification. The City of Colleyville water department may request a copy of your lease agreement or closing documents to verify residency before establishing service.
Electricity providers and Atmos Energy gas service offer full online enrollment. Internet providers like Spectrum and AT&T also support online signup. However, City of Colleyville water service requires completing an application that may need to be submitted in person or by mail to City Hall as of February 2026.