Setting Up Utilities in Edinburg, TX
Your complete guide to setting up water, electricity, internet, and gas service in Edinburg, Texas.
Edinburg Utility Guide
Setting up utilities in Edinburg requires coordinating with several different providers for your essential services. This guide walks you through the process of establishing water, sewage, garbage, electricity, gas, and internet service at your new residence. You’ll find information on local providers, required documentation, and step-by-step instructions for each utility type to help you get everything connected efficiently.
Water service in Edinburg
The City of Edinburg Utilities Department manages water service for most Edinburg residents. You can reach them at 956-388-1896 or visit their office at 415 W University Dr during lobby hours Monday through Friday, 8:30 a.m. to 4:30 p.m. Note that some areas are served by North Alamo Water Supply Corporation or Sharyland Water Supply Corporation, so confirm your provider before setting up service. For emergencies, call 956-388-8220 (24 hours).
City of Edinburg Utilities Department
Phone: 956-388-1896
Website: https://edinburgtx.municipalonlinepayments.com/edinburgtx/utilities
Office: 415 W University Dr, Edinburg, Texas 78539
Sewage Service
Wastewater and sewer service is bundled with water service through the City of Edinburg Utilities Department. When you establish water service, sewer service is automatically included. The department manages both wastewater collection and treatment programs for the city.
Garbage & Recycling
The City of Edinburg Department of Solid Waste Management provides garbage collection once weekly, Monday through Friday, starting at 7 a.m. Place bins curbside after 7 p.m. the night before your scheduled day. A standard 95-gallon cart is provided, with extra carts available for an additional monthly fee. Voluntary bi-weekly recycling is collected on Wednesdays, and a drop-off center is available at 3102 S. Business 281. Garbage costs are added to your monthly water bill. Contact 956-381-5635 for service questions.
You'll need a valid ID, lease agreement or proof of ownership, and a deposit payment. The standard deposit is $100 for residential connections with 5/8" or 3/4" meters, though amounts vary by location and meter size. Visit the Utility Billing Department in person or submit a Start Service Form online.
Starting water service typically takes two business days. Connections are scheduled between 9 a.m. and 5 p.m. in one-hour increments, with additional slots available between 5 p.m. and 7 p.m. Someone must be present at the property during the connection appointment.
Yes, deposits can be transferred to another address within Edinburg's service area as long as there is no outstanding balance on your current account. Contact the Utility Billing Department at 956-388-1896 to arrange the transfer when moving to a new location.
Electricity in Edinburg
Edinburg residents benefit from Texas’s deregulated electricity market, which allows consumers to choose their own electricity provider rather than being assigned to a default utility. This competitive environment has produced a robust marketplace in Edinburg, with rates currently starting well below the market average. Residents can compare plans based on rate structure, contract length, and renewable energy content. Visit our full Edinburg electricity page for detailed plan comparisons and provider information.
Electricity Market Snapshot
Lowest rate: 6.48¢/kWh
Average rate: 16.28¢/kWh
Plans available: 109
Green energy plans: 107
Internet providers in Edinburg
Edinburg residents have access to five internet service providers offering a variety of connection types to suit different needs and budgets. Available technologies include fiber, cable, fixed wireless, and satellite connections. Whether you need high-speed internet for streaming and remote work or basic connectivity for everyday browsing, Edinburg’s internet infrastructure provides options across multiple speed tiers and price points.
Spectrum
Major cable internet provider offering widely available service throughout Edinburg with no data caps on most plans.
AT&T
Telecommunications company providing fiber and fixed wireless internet options in select Edinburg neighborhoods.
Viasat
Satellite internet provider offering coverage throughout Edinburg, including rural areas with limited ground-based options.
HughesNet
Satellite-based internet service available across Edinburg regardless of location, suitable for areas without wired infrastructure.
T-Mobile
Wireless carrier offering fixed wireless home internet service using their cellular network infrastructure.
Internet FAQ
Fiber internet offers the fastest speeds in Edinburg, with some providers delivering up to 5 Gbps. Fiber provides symmetrical upload and download speeds, making it ideal for households with multiple users or those who work from home.
Yes, satellite providers like Viasat and HughesNet offer coverage throughout Edinburg, including rural locations. Fixed wireless from T-Mobile may also be available depending on cellular tower proximity and signal strength in your area.
A household with 1-2 users doing basic browsing typically needs 25-50 Mbps. Families streaming video on multiple devices or gaming online should consider 100-300 Mbps. Remote workers with video conferencing needs may benefit from faster speeds.
Natural gas service in Edinburg
Natural gas service in Edinburg is provided by Texas Gas Service, part of their Rio Grande Valley Service Area. While natural gas is commonly used for water heaters, home heating, and cooking appliances, it remains optional—some Edinburg homes operate entirely on electricity. Residents can reach Texas Gas Service at (800) 700-2443 or visit texasgasservice.com to manage their accounts and service needs.
You can start service by creating an account at texasgasservice.com, using the Texas Gas Service mobile app, or calling (800) 700-2443 Monday through Friday, 7 a.m. to 7 p.m. CT. An adult 18 or older must be present when service is activated.
A deposit may be required based on a credit check and cannot exceed one-sixth of estimated annual billings. Enrolling in automatic payment may waive this requirement. The deposit is refunded after 12 consecutive months of on-time payments.
Leave your home immediately and call 911. Once you're in a safe location, contact the Texas Gas Service emergency line at (800) 959-5325. Do not use electrical switches, phones, or anything that could create a spark while inside.
Common questions about utilities in Edinburg
When moving to Edinburg, you'll need to establish electricity service through a retail electric provider of your choice, water and wastewater through the City of Edinburg Utilities Department, natural gas through Texas Gas Service, and internet/cable through providers like Spectrum or AT&T. Trash collection is typically included with city water service.
Electricity can typically be connected within 24-48 hours through your chosen retail provider. City water service usually requires 1-3 business days after application approval. Natural gas connections through Texas Gas Service generally take 2-5 business days. Plan to initiate all utility requests at least one week before your move-in date.
Most Edinburg utility providers require government-issued photo identification, your new service address, and a Social Security number or ITIN. The City of Edinburg Utilities Department may also request a lease agreement or proof of property ownership. Some providers may require a deposit based on credit history or previous utility payment records.
Electricity providers and Texas Gas Service offer full online enrollment. Internet and cable providers also support online signup. However, the City of Edinburg Utilities Department for water service typically requires an in-person visit to their office at 415 W. University Drive to complete application paperwork and submit required documentation for new accounts.