Setting Up Utilities in Edinburg, TX
Your complete guide to setting up water, electricity, internet, and gas service in Edinburg, Texas.
Edinburg Utility Guide
Setting up utilities in Edinburg requires coordinating with several different providers for essential services. This guide walks you through the process of establishing water, sewage, garbage, electricity, gas, and internet service at your new residence. You’ll find information on local providers, required documentation, contact details, and typical setup timelines to help you get each service connected efficiently.
Water service in Edinburg
The City of Edinburg Utilities Department provides water service to most residents within city limits. To establish service, visit the Utility Billing Department at 415 W University Dr during lobby hours (Monday–Friday, 8:30 a.m. to 4:30 p.m.). Note that some areas are served by North Alamo Water Supply Corporation or Sharyland Water Supply Corporation, so confirm your provider based on your specific address before applying. Contact the city at 956-388-1896 or visit https://cityofedinburg.com/departments/utilities/index.php for more information.
City of Edinburg Utilities Department
Phone: 956-388-1896
Website: https://cityofedinburg.com/departments/utilities/index.php
Office: 415 W University Dr, Edinburg, TX 78539 (Utility Billing); 1201 N Doolittle Rd, Edinburg, TX 78542 (Main Utilities Office)
Sewage Service
Wastewater and sewer service is provided by the City of Edinburg Utilities Department and is included with your water service on the same monthly bill. The department manages wastewater collection and treatment programs. Note that the City does not perform sewer taps—a sewer tap permit must be obtained by a licensed plumber through the Building Safety Department.
Garbage & Recycling
The City of Edinburg Solid Waste Management Department provides exclusive garbage and recycling services to residents. Collection runs Monday through Friday starting at 7:00 a.m., with recycling collected on Wednesdays. Garbage costs are added to your monthly water bill. After establishing a water account, visit the Solid Waste Management office at 8601 N. Jasman Road to set up garbage service and request a recycling cart. Contact: 956-381-5635. Office hours: Monday–Friday, 7:30 a.m. to 5:30 p.m.
You'll need a government-issued photo ID, a lease agreement or proof of ownership (such as closing documents), and payment for your deposit. New service applications require an in-person visit to the Utility Billing Department at 415 W University Dr.
Residential deposits are typically $100 for standard meters. Deposits may be waived with satisfactory credit references or proof of good payment history within the last two years. Deposits are refunded after 12 months of on-time payments.
Water connections typically take 1-3 business days after application approval. Connections are scheduled between 9 a.m. and 5 p.m., with some evening slots available from 5 p.m. to 7 p.m. Someone must be present at the property for the connection.
Electricity in Edinburg
Edinburg residents benefit from Texas’s deregulated electricity market, which allows consumers to choose their own electricity provider rather than being assigned to a single utility. This competitive environment has created a robust marketplace in Edinburg, with rates currently ranging from 7.0¢ per kWh to above the market average of 15.15¢ per kWh depending on plan type and terms. For comprehensive plan comparisons and provider details, visit our full Edinburg electricity page.
Electricity Market Snapshot
Lowest rate: 7.0¢/kWh
Average rate: 15.15¢/kWh
Plans available: 105
Green energy plans: 105
Internet providers in Edinburg
Edinburg residents have access to multiple internet service options across various connection types. The city is served by five providers offering fiber, cable, fixed wireless, and satellite connections. This range of options allows households to choose services based on their speed requirements, budget, and location within the city, whether in urban neighborhoods or more rural surrounding areas.
Spectrum
Major cable internet provider offering widespread coverage throughout Edinburg with various speed tiers for residential customers.
AT&T
Telecommunications company providing fiber and fixed wireless internet services with multiple plan options in the Edinburg area.
Viasat
Satellite internet provider offering coverage across Edinburg, including rural areas where wired connections may be unavailable.
HughesNet
Satellite-based internet service available throughout Edinburg, providing connectivity options for locations outside traditional cable reach.
T-Mobile
Wireless carrier offering fixed wireless home internet service using its cellular network infrastructure in eligible Edinburg locations.
Internet FAQ
Edinburg offers fiber, cable, fixed wireless, and satellite internet connections. Fiber and cable typically provide the fastest speeds in urban areas, while satellite and fixed wireless options extend coverage to more remote locations throughout the region.
Yes, satellite providers like Viasat and HughesNet offer coverage in rural areas where cable and fiber infrastructure may not reach. Fixed wireless from T-Mobile is another option depending on cellular tower proximity and eligibility.
Service availability varies by specific location within Edinburg. Contact providers directly with your address to confirm coverage, available speeds, and plan options. Some connection types like fiber may only be available in certain neighborhoods.
Natural gas service in Edinburg
Natural gas service in Edinburg is provided by Texas Gas Service, part of their Rio Grande Valley Service Area. While not universally required in Edinburg homes, natural gas is commonly used for heating, water heaters, and cooking appliances. Residents can reach Texas Gas Service at (800) 700-2443 or visit texasgasservice.com to manage their accounts and establish new service. For gas emergencies or suspected leaks, leave the area immediately and call 911 and the emergency line at (800) 959-5325.
New service can be established online at texasgasservice.com, through the Texas Gas Service mobile app, or by calling (800) 700-2443 Monday through Friday, 7 AM to 7 PM CT. Allow 2-5 business days for connection, so initiate the process at least one week before moving in.
You will need a government-issued photo ID, your new service address, proof of residence such as a lease agreement or closing documents, and your Social Security number for a credit check.
A deposit may be required based on your credit history. The amount cannot exceed one-sixth of estimated annual billings. You may be able to waive the deposit by enrolling in e-statements or automatic payment. If required, the deposit typically appears on an early bill.
Common questions about utilities in Edinburg
When moving to Edinburg, you'll need to establish electricity service (available through various retail electric providers), water and wastewater service through the City of Edinburg Utilities Department, natural gas through Texas Gas Service, and internet/cable through providers like Spectrum or AT&T. Trash collection is typically included with city water service.
Electricity can typically be connected within 24-48 hours through retail providers. City of Edinburg water service usually requires 1-3 business days after application approval. Natural gas connections through Texas Gas Service generally take 2-5 business days. Internet installation may require scheduling an appointment 3-7 days out depending on provider availability.
Most Edinburg utility providers require a valid government-issued photo ID, your new service address, and a Social Security number for credit verification. The City of Edinburg Utilities Department may also request a signed lease agreement or property deed. Some providers accept alternative identification or may require a security deposit based on credit history.
Electricity providers and Texas Gas Service offer full online enrollment as of July 2026. Internet providers like Spectrum and AT&T also support online signup. However, City of Edinburg water service currently requires visiting the Utilities Department at City Hall in person to complete the application and present identification documents.