Setting Up Utilities in Fort Hood, TX
Your complete guide to setting up water, electricity, internet, and gas service in Fort Hood, Texas.
Fort Hood Utility Guide
reviewed by
ENRI ZHULATI
Setting up utilities in Fort Hood requires coordinating with several different providers for essential services. This guide walks you through the process of establishing water, electricity, gas, and internet service at your new residence. Whether you’re military personnel arriving at the installation or a civilian moving to the surrounding area, you’ll find the contact information, documentation requirements, and step-by-step instructions needed to get your home services connected efficiently.
Water service in Fort Hood
Water service for Fort Hood area residents living off-post is provided by the City of Killeen Utility Collections. The city purchases treated water from Bell County Water Control & Improvement District #1, which supplies water to the greater Fort Cavazos region. For on-post housing at Fort Cavazos, utilities including water are included with rent through Cavalry Family Housing (254-220-4799). Off-post residents can reach Utility Collections at 254-501-7800 or visit killeentexas.gov/400/Utility-Collections.
City of Killeen Utility Collections
Phone: 254-501-7800
Website: https://www.killeentexas.gov/400/Utility-Collections
Office: 210 W Avenue C, Killeen, TX 76541
Hours: Monday – Friday, 8:00 AM – 5:00 PM
Deposit: $90.00 residential deposit required. A $25.00 processing fee is charged to the first bill. Deposit remains on file for minimum 24 months; after 24 months with no late payments, deposit is credited to the account. Good Credit Waiver available if you had 12 months of service with City of Killeen with no late payments.
Sewage Service
Sewer service is bundled with water service through City of Killeen Utility Collections. The Water and Sewer Department manages operations and maintenance of water and sewer utilities, water storage and transmission facilities, and sanitary sewer collection facilities. There is no separate signup required—sewer service activates automatically when you establish water service.
Garbage & Recycling
Off-post residents receive trash collection through City of Killeen Solid Waste (254-501-7785). Schedules vary by neighborhood, and recycling services are available. On-post residents at Fort Cavazos receive weekly trash collection and bi-weekly recycling through Cavalry Family Housing and Inland Services (254-532-2256). The Fort Cavazos Recycle Center on 72nd Street and Railhead Drive accepts cardboard, plastics #1-2, metal cans, and paper.
You'll need a picture ID (driver's license, military ID, passport, or alien registration card), proof of Social Security number (SSN card, W2, paycheck with full SSN, or tax return), and a lease or deed to the property.
The residential deposit is $90.00, plus a $25.00 processing fee on your first bill. After 24 months with no late payments, the deposit is credited to your account. A Good Credit Waiver is available with 12 months of on-time payment history with Killeen.
Submit a Residential Service Request to the Utility Collections office at 210 W Avenue C by 12:00 PM for same-day service. Requests can be made in person or by email. After-hours activation is available for an additional fee.
Electricity in Fort Hood
Fort Hood operates as a federal military installation, which means electricity service functions differently than in typical Texas cities. While Texas has a deregulated electricity market allowing most residents to choose their provider, military bases like Fort Hood typically receive utility services through the Department of Defense or privatized military housing arrangements. Residents living on-base should consult their housing office for electricity details. For comprehensive information about electricity options in the surrounding area, visit our full Fort Hood electricity page.
Local Electric Utility
Internet providers in Fort Hood
Fort Hood residents have access to multiple internet service providers offering various connection types to suit different needs. Available technologies include fiber, cable, fixed wireless, and satellite connections. With nine providers serving the area, households can choose from high-speed options for streaming and gaming or basic plans for everyday browsing and email. Connection availability may vary by specific location within Fort Hood.
Spectrum
Major cable internet provider offering widely available service with no data caps and bundling options.
Brightspeed
Regional provider delivering fiber and DSL internet services to residential customers.
EarthLink
Established internet provider offering service through partnerships with local network infrastructure.
AT&T
National telecommunications company providing fiber and fixed wireless internet options.
CenturyLink
Telecommunications provider offering residential internet through fiber and DSL technology.
T-Mobile Home Internet
Wireless carrier providing home internet service using 5G and 4G LTE networks.
HughesNet
Satellite internet provider offering coverage in areas where wired connections are unavailable.
Viasat
Satellite-based internet service delivering connectivity to rural and underserved locations.
Internet FAQ
Fiber internet offers the fastest speeds in Fort Hood, with some providers delivering up to 5 Gbps. Fiber connections provide symmetrical upload and download speeds and typically offer the most reliable performance for households with multiple users.
Yes, satellite providers like HughesNet and Viasat offer coverage throughout the Fort Hood area, including rural locations. Fixed wireless options from T-Mobile may also be available where traditional wired infrastructure does not reach.
Most households find 100-300 Mbps sufficient for streaming, video calls, and general browsing. Larger households with multiple devices streaming simultaneously or gamers may benefit from speeds of 500 Mbps or higher for optimal performance.
Natural gas service in Fort Hood
Atmos Energy (Mid-Tex Division) is the sole natural gas provider serving Fort Hood and the surrounding Killeen area, including the military base. Natural gas is commonly used in area homes for heating, water heating, and cooking. Some rural areas and newer developments may rely on propane if natural gas infrastructure is unavailable. For service inquiries, contact Atmos Energy at 888-286-6700 or visit atmosenergy.com.
Atmos Energy
Phone: 888-286-6700
Website: https://www.atmosenergy.com
Deposit: Deposit is determined based on credit check. Providing your Social Security Number during signup helps determine if a deposit is required. If SSN is not provided, a deposit will typically be assessed. Deposits are generally returned after 12 months of on-time payments. A surety bond may be used as an alternative to a cash deposit.
Setup: New service can be set up online at atmosenergy.com/accountcenter/moveininf. Start service requests can be completed through the Account Center by entering your billing address and service address. An adult must be present during the scheduled appointment window (8 AM – 5 PM, Monday-Friday) for the technician to turn on service and perform safety checks.
New service can be established online at atmosenergy.com/accountcenter/moveininf. An adult must be present during your scheduled appointment window (8 AM – 5 PM, Monday-Friday) so the technician can turn on service and complete required safety checks.
Deposit requirements are based on a credit check. Providing your Social Security Number during signup helps determine if a deposit is needed. If no SSN is provided, a deposit is typically required. Deposits are generally returned after 12 months of on-time payments.
For gas emergencies or suspected leaks, immediately call the Atmos Energy emergency line at 866-322-8667. Leave the area if you smell gas and avoid using electrical switches or open flames. Always call 811 before any digging projects.
Common questions about utilities in Fort Hood
When moving to Fort Hood, you'll need to establish electricity service through a retail electric provider of your choice, water and wastewater through the City of Killeen or Fort Cavazos housing office, natural gas through Atmos Energy, and internet/cable through providers like Spectrum or AT&T serving the area.
Electricity can typically be connected within 24-48 hours. Water service through Killeen usually takes 1-3 business days after application approval. Natural gas connections with Atmos Energy require 3-5 business days. Internet installation may take 1-2 weeks depending on provider availability and scheduling in February 2026.
Most Fort Hood area utilities require government-issued photo ID, Social Security number, current mailing address, and service address. Military personnel should have orders available. Water utilities may require a lease agreement or property deed. Some providers run credit checks, so a deposit may apply based on credit history.
Electricity providers in Texas offer full online enrollment through PowerToChoose.org. Atmos Energy allows online gas service requests. However, City of Killeen water service typically requires an in-person visit to their utility billing office with identification and lease documents. Internet providers generally offer online or phone signup options.