Setting Up Utilities in Grapevine, TX
Your complete guide to setting up water, electricity, internet, and gas service in Grapevine, Texas.
Grapevine Utility Guide
Setting up utilities in Grapevine requires coordinating with several different providers for your essential services. This guide walks you through the process of establishing water, sewage, and garbage collection through the city, choosing an electricity provider in the deregulated Texas market, selecting an internet plan, and connecting gas service to your home. Below you’ll find the specific steps, contact information, and requirements for each utility type.
Water service in Grapevine
The City of Grapevine Utility Billing provides water service to approximately 47,851 residents throughout the city. As the official water utility partner for Grapevine, 2TurnItOn enables residents to set up their water service online. Service activation typically takes two business days, and a $50 residential deposit will appear on your first utility bill. You’ll need a valid driver’s license to complete your application.
2TurnItOn — Official Water Utility Partner
Grapevine residents can set up their water service through 2TurnItOn, the official online water utility service for this city.
Set Up Water Service
Sewage Service
Wastewater and sewer service is automatically included with your Grapevine water utility billing—no separate setup required. The City operates and maintains all sanitary sewer lines, manholes, and lift stations. Residential sewer charges are calculated based on your water usage during winter months, known as the sewer average.
Garbage & Recycling
Republic Services handles trash and recycling collection under contract with the City of Grapevine, and the cost is included in your utility bill. Trash is collected weekly (typically Monday/Thursday or Tuesday/Friday depending on your neighborhood), with items required at curbside by 7am. Recycling pickup occurs biweekly. Bulk collection is available on the 2nd, 4th, and 5th Wednesdays of each month. Download the Recycle Coach app to find your personalized collection schedule.
Water service activation in Grapevine typically takes two business days from when your application is processed. The $50 residential deposit won't be collected upfront—it will be billed on your first utility statement.
You can pay at Grapevine City Hall, First Floor, 200 South Main Street, Monday through Friday from 8am to 5pm. A 24/7 drop box is also available at the back of City Hall for after-hours payments.
Your $50 residential water deposit is held for the duration of your service. When you close your account, the deposit is applied to your final bill. Any remaining balance after the final charges are covered will be refunded to you.
Electricity in Grapevine
Grapevine residents benefit from Texas’s deregulated electricity market, which allows consumers to compare providers and select the plan that best fits their needs. With 109 available electricity plans in the area, shoppers have substantial choice when it comes to rates and plan structures. The local market shows significant price variation, with rates ranging from 8.79¢/kWh to an average of 16.01¢/kWh. Visit our full Grapevine electricity page for detailed plan comparisons.
Electricity Market Snapshot
Lowest rate: 8.71¢/kWh
Average rate: 15.96¢/kWh
Plans available: 109
Green energy plans: 107
Internet providers in Grapevine
Grapevine residents have access to a diverse range of internet service providers and connection types. The city is served by six ISPs offering fiber, cable, satellite, and fixed wireless options. This variety allows households to choose services based on their speed requirements, budget, and location within the city, whether they need basic connectivity or high-performance fiber connections.
AT&T
Major telecommunications provider offering fiber and DSL internet services with widespread coverage in the Grapevine area.
Spectrum
Cable internet provider delivering high-speed connections without data caps to residential and business customers.
Frontier
Regional provider offering fiber optic internet services with symmetrical upload and download speeds.
Viasat
Satellite internet provider serving customers throughout Grapevine, including rural and underserved areas.
HughesNet
Satellite-based internet service available across all locations in Grapevine regardless of ground infrastructure.
T-Mobile Home Internet
Fixed wireless internet service utilizing T-Mobile's cellular network for home connectivity.
Internet FAQ
Fiber optic internet offers the fastest speeds in Grapevine, with providers like AT&T and Frontier delivering multi-gigabit connections. Fiber provides symmetrical upload and download speeds, making it ideal for households with multiple users or remote workers.
Yes, satellite providers like Viasat and HughesNet offer coverage throughout Grapevine, including rural locations. T-Mobile Home Internet's fixed wireless service may also be available where cellular coverage exists, providing alternatives to traditional wired connections.
Consider your household's speed needs, the number of connected devices, and your budget. Check which connection types are available at your specific address, as fiber and cable coverage varies by neighborhood. Data caps and contract terms also differ between providers.
Natural gas service in Grapevine
Natural gas service in Grapevine is provided exclusively by Atmos Energy, as Texas has not deregulated natural gas utilities. Many Grapevine homes use natural gas for heating, water heaters, and cooking appliances, though approximately 61% of Texas homes rely on electricity as their primary heat source. To set up service or for inquiries, contact Atmos Energy at 888-286-6700 or visit atmosenergy.com.
New service can be established online at atmosenergy.com or by calling 888-286-6700. You'll need to provide personal information and your service address. An adult must be present during the appointment for the technician to turn on service and complete safety checks.
A deposit may be required based on a credit check. Providing your Social Security Number during signup helps determine deposit requirements. If not provided, a deposit will likely be assessed. Deposits are typically refundable after 12 months of on-time payments.
If you smell gas, leave the area immediately and call Atmos Energy's emergency line at 866-322-8667. Do not use electrical switches or open flames. For any planned digging projects on your property, call Texas 811 first to locate underground gas lines.
Common questions about utilities in Grapevine
When moving to Grapevine, you'll need to establish water and wastewater service through the City of Grapevine, electricity through a retail electric provider of your choice (Texas has a deregulated market), natural gas through Atmos Energy, and internet/cable through providers like Spectrum, AT&T, or Frontier serving your address.
Most Grapevine utilities can be connected within 1-3 business days. Electricity typically activates within 24-48 hours through your chosen provider. City water service usually requires 1-2 business days after application approval. Gas connections through Atmos Energy generally take 2-3 business days. Plan to start the process at least one week before moving.
For most Grapevine utilities, you'll need government-issued photo identification, your new service address, and a Social Security number or ITIN. The City of Grapevine water department may require a signed lease agreement or proof of property ownership. Some providers request a previous utility bill or may run a credit check.
Electricity and gas services can typically be established entirely online through provider websites. Internet providers also offer online signup. However, as of February 2026, the City of Grapevine requires new water and wastewater customers to apply in person at City Hall or complete a paper application, though payment and account management are available online.