Setting Up Utilities in Mission, TX
Your complete guide to setting up water, electricity, internet, and gas service in Mission, Texas.
Mission Utility Guide
Setting up utilities in Mission requires coordinating with several different providers for essential services. This guide walks you through the process of establishing water, sewage, garbage, electricity, internet, and gas service at your new residence. You’ll find information on which companies serve the Mission area, what documents you’ll need, and how to contact each provider to start service. We’ve organized everything by utility type to help you work through each setup step by step.
Water service in Mission
The City of Mission Utility Billing Department provides water service to approximately 77,058 residents within city limits. Note that some rural areas around Mission are served by Sharyland Water Supply Corporation, so confirm your provider based on your specific address. Contact the Utility Billing Department at 956-580-8660 or visit their office at City Hall, 1201 E. 8th Street, Mission, TX 78572. More information is available at missiontexas.us/161/Utility-Billing-Collections-Department.
City of Mission Utility Billing Department
Phone: 956-580-8660
Website: https://missiontexas.us/161/Utility-Billing-Collections-Department
Office: 1201 E. 8th Street, Mission, TX 78572 (City Hall)
Sewage Service
Wastewater and sewer service is bundled with water service and billed together by the City of Mission Utility Billing Department. This system has been in operation since the early 1940s. For sewer emergencies, call 956-580-8660, which is available 24 hours a day.
Garbage & Recycling
The City of Mission Sanitation Department provides garbage collection, which is included with your water and sewer utility billing. Residential garbage is collected twice per week, with brush pickup once per month. Contact the Sanitation Department at 956-583-2564 for your specific collection days. Mobile recycling trailers are available at 15th and Perkins Street and at 105 Abelino Farias.
New customers must apply in person at City Hall during lobby hours (Monday-Friday, 8am-5pm). Alternatively, you can send an authorized representative with a signed letter, or fax documents to 956-580-8659. Online signup is not currently available.
You'll need a valid driver's license or state-issued ID for each person requesting service, a formal rental lease agreement or warranty deed if you own the property, and a completed Utility Service Application. Mexican Nationals may use a current passport, visa, or matricula.
Deposit requirements are not published online. Contact the City of Mission Utility Billing Department at 956-580-8660 for current deposit information. Requests submitted after 3pm may be processed the following business day.
Electricity in Mission
Mission residents benefit from Texas’s deregulated electricity market, which allows consumers to choose their own electricity provider rather than being assigned to a single utility. This competitive environment has created a robust marketplace in Mission, with rates starting well below the market average. Shoppers can compare plans based on rate structure, contract length, and renewable energy content to find an option that fits their household needs.
Electricity Market Snapshot
Lowest rate: 6.48¢/kWh
Average rate: 16.28¢/kWh
Plans available: 109
Green energy plans: 107
Internet providers in Mission
Mission residents have access to several internet service providers offering a variety of connection types to suit different needs and budgets. Available technologies include fiber, cable, fixed wireless, and satellite options. With five providers serving the area, households can choose from high-speed wired connections for heavy usage or satellite and wireless alternatives for flexibility in coverage.
Spectrum
Major cable internet provider offering widely available service with no data caps and consistent speeds.
AT&T
Telecommunications company providing fiber and DSL internet services with various speed tiers.
Viasat
Satellite internet provider offering coverage in rural and underserved areas where wired connections are limited.
HughesNet
Nationwide satellite internet service available virtually anywhere with a clear view of the southern sky.
T-Mobile Home Internet
Fixed wireless internet service utilizing T-Mobile's cellular network for home broadband connectivity.
Internet FAQ
Fiber internet offers the fastest speeds in Mission, with potential speeds up to 5 Gbps. Fiber provides symmetrical upload and download speeds, making it ideal for households with multiple users, remote work, and streaming.
Yes, satellite providers like Viasat and HughesNet serve rural areas where cable and fiber infrastructure may not reach. T-Mobile Home Internet's fixed wireless service may also be available depending on cellular coverage in your location.
Basic browsing and email require 25 Mbps, while streaming HD video and gaming benefit from 100-200 Mbps. Households with multiple users working remotely or streaming simultaneously should consider plans offering 300 Mbps or higher.
Natural gas service in Mission
Texas Gas Service provides natural gas to Mission and the surrounding Rio Grande Valley communities. Natural gas is commonly used in the area for water heating, cooking, and space heating. Residents can set up new service online at texasgasservice.com, through the mobile app, or by calling 800-700-2443. Service requests are accepted online 24/7, though a technician visit may be required to turn on gas at the meter.
Texas Gas Service calculates deposits as one-sixth of estimated annual billings. The deposit may be waived with satisfactory credit references, a letter from a previous utility demonstrating good payment history, or a written guaranty to secure payment of bills.
You can manage your Texas Gas Service account online through their website or mobile app, or by calling 800-700-2443. Service requests can be submitted online at any time. A technician may need to visit your property to turn on gas at the meter.
If you detect a gas odor, leave the premises immediately. Once you are safely away from the area, call 911 and the Texas Gas Service emergency line at 800-959-5325. Do not attempt to adjust meters or turn service on or off yourself.
Common questions about utilities in Mission
When moving to Mission, you'll need to establish electricity service through a retail electric provider of your choice, water and wastewater through the City of Mission Public Utilities, natural gas through CenterPoint Energy or Texas Gas Service, and internet/cable through providers like Spectrum or AT&T. Trash collection is typically included with city water service.
Most utilities in Mission can be connected within 1-3 business days if you schedule ahead. Electricity through retail providers often activates same-day or next-day. City water typically requires 24-48 hours notice. Natural gas connections may take 2-3 business days and require someone home for the technician's safety inspection.
Generally, you'll need a valid government-issued ID, your new service address, and a Social Security number for credit verification. The City of Mission water utility may require a lease agreement or property deed. Some providers accept alternative identification, and deposits may be required based on credit history or as a new customer.
Electricity and internet services can typically be set up entirely online through provider websites. Natural gas through CenterPoint Energy also offers online enrollment. However, City of Mission water service may require an in-person visit to their Public Utilities office on Bryan Road to complete paperwork and pay any required deposits.