Setting Up Utilities in Mission, TX
Your complete guide to setting up water, electricity, internet, and gas service in Mission, Texas.
Mission Utility Guide
Setting up utilities in Mission requires coordinating with several different providers for essential services. This guide walks you through the process of establishing water, sewage, garbage, electricity, gas, and internet service at your new residence. You’ll find information on local providers, required documentation, contact details, and estimated setup timelines for each utility type. Whether you’re moving to Mission or transferring services to a new address, this resource covers what you need to know.
Water service in Mission
The City of Mission Utility Billing Department provides water service to approximately 77,058 residents within city limits. The department is located at City Hall, 1201 E. 8th Street, Mission, TX 78572. Office hours are Monday through Friday, 8am to 5pm, with drive-through service available until 5:30pm Monday through Thursday. Contact them at 956-580-8660 or visit missiontexas.us/161/Utility-Billing-Collections-Department. Note that some rural areas around Mission may be served by Sharyland Water Supply Corporation or Agua SUD.
City of Mission Utility Billing Department
Phone: 956-580-8660
Website: https://missiontexas.us/161/Utility-Billing-Collections-Department
Office: 1201 E. 8th Street, Mission, TX 78572 (City Hall)
Sewage Service
Wastewater and sewer service is bundled with water service and billed together by the City of Mission Utility Billing Department. The city’s sewer system has been in operation since the early 1940s. For sewer emergencies, a 24-hour line is available at 956-580-8780.
Garbage & Recycling
Garbage collection is provided by the City of Mission Sanitation Department and included with your water and sewer utility billing. Residential trash pickup occurs twice per week, with brush pickup once per month. Contact 956-583-2564 for your specific collection days. Place containers out the night before or by 6 AM on collection day. Mobile recycling trailers are available at 15th and Perkins Street and at the Sanitation Department located at 105 Abelino Farias.
New customers must apply in person at City Hall or send an authorized representative with a signed letter. You can also fax documents to 956-580-8659 or email the Utility Department. Online signup is not currently available. Requests after 3 PM may be processed the next business day.
You'll need a valid driver's license or state-issued ID for each person requesting service, a formal rental lease or warranty deed if you're the owner, and a completed Utility Service Application. Mexican Nationals may use a current passport, visa, or matricula.
Deposit requirements are not published online by the City of Mission. Contact the Utility Billing Department directly at 956-580-8660 for current deposit information and payment details specific to your situation.
Electricity in Mission
Mission residents benefit from Texas’s deregulated electricity market, which allows consumers to choose their own electricity provider rather than being assigned to a single utility. This competitive environment gives households access to a wide range of plan options at varying price points. With rates currently starting well below the market average, Mission residents have opportunities to find plans that fit their usage patterns and preferences. Visit our full Mission electricity page for detailed plan comparisons and provider information.
Electricity Market Snapshot
Lowest rate: 7.1¢/kWh
Average rate: 15.43¢/kWh
Plans available: 118
Green energy plans: 116
Internet providers in Mission
Mission residents have access to several internet service providers offering a variety of connection types. Available options include fiber, cable, fixed wireless, and satellite internet, giving households flexibility based on their location and speed requirements. With five known providers serving the area, residents can compare plans ranging from basic connectivity to high-speed fiber options suitable for streaming and remote work.
Spectrum
Major cable internet provider offering widespread coverage with no data caps and various speed tiers.
AT&T
Telecommunications provider offering both fiber and fixed wireless internet services in select areas.
Viasat
Satellite internet provider serving rural and underserved areas where wired connections are unavailable.
HughesNet
Satellite-based internet service available throughout Mission regardless of location or terrain.
T-Mobile
Wireless carrier providing fixed wireless home internet using 4G LTE and 5G network infrastructure.
Internet FAQ
Fiber internet offers the fastest speeds in Mission, with some providers delivering up to 5 Gbps. Fiber provides symmetrical upload and download speeds, making it ideal for households with multiple users or those who work from home.
Yes, satellite providers like Viasat and HughesNet serve rural areas where cable and fiber infrastructure may not reach. Fixed wireless from T-Mobile is another option that doesn't require traditional wired connections to your home.
Consider your household's speed needs, the number of connected devices, and your budget. Check which connection types are available at your specific address, as coverage varies. Also review data caps, contract terms, and equipment fees before selecting a provider.
Natural gas service in Mission
Natural gas service in Mission is provided by Texas Gas Service, a division of ONE Gas. While natural gas is available throughout the city, many homes in the Rio Grande Valley rely on all-electric systems due to the region’s mild climate, making gas service optional rather than required. To start, stop, or transfer service, contact Texas Gas Service at 1-800-700-2443 or visit texasgasservice.com.
Texas Gas Service (a division of ONE Gas)
Phone: 1-800-700-2443
Website: https://www.texasgasservice.com
You can start service online through the Texas Gas Service website or mobile app, or call 1-800-700-2443 Monday through Friday, 7 AM to 7 PM CT. Service connections typically take 2-3 business days and require someone home for a safety inspection.
A deposit may be required based on your credit history, not exceeding one-sixth of estimated annual billings. You may waive the deposit by providing satisfactory credit references, a letter showing good payment history from a previous utility, or a written guarantee.
Leave the area immediately and do not operate any electrical switches or devices. Once safely away, call 911 and the Texas Gas Service emergency line at 1-800-959-5325. Only authorized Texas Gas Service personnel may adjust meters or restore service.
Common questions about utilities in Mission
When moving to Mission, you'll need to establish electricity service through a retail electric provider of your choice, water and wastewater service through the City of Mission Public Utilities, natural gas through Texas Gas Service, and internet/cable through providers like Spectrum or AT&T. Trash collection is typically included with city water service.
Electricity can typically be connected within 24-48 hours through your chosen retail provider. City of Mission water service usually requires 1-3 business days after application approval. Natural gas connections through Texas Gas Service generally take 3-5 business days. Internet installation appointments may take up to one week depending on provider availability.
Most Mission utility providers require government-issued photo identification, your new service address, and a Social Security number for credit verification. The City of Mission water department may also request a copy of your lease agreement or property deed. Some providers accept alternative identification if you lack a Social Security number.
Electricity through retail providers and Texas Gas Service natural gas can be established entirely online. Internet providers also offer online signup with scheduled installation. However, the City of Mission Public Utilities Department typically requires an in-person visit to their office at 1201 E. 8th Street to establish new water and sewer service.