Setting Up Utilities in Red Oak, TX
Your complete guide to setting up water, electricity, internet, and gas service in Red Oak, Texas.
Red Oak Utility Guide
reviewed by
ENRI ZHULATI
Setting up utilities in Red Oak requires coordinating with several different providers for essential services. This guide walks you through the process of establishing water, sewage, garbage, electricity, gas, and internet service at your new residence. You’ll find contact information, required documents, and step-by-step instructions for each utility type. Whether you’re moving to Red Oak for the first time or relocating within the city, this resource covers what you need to get your services connected.
Water service in Red Oak
Water service in Red Oak is provided by the City of Red Oak Utility Billing Department, with 2TurnItOn serving as the official online partner for setting up new water accounts. Residents should note that some areas are served by Rockett Special Utility District instead, so verifying your provider by address is recommended before starting service. The city’s water supply comes through a line from Dallas Water Utilities.
2TurnItOn — Official Water Utility Partner
Red Oak residents can set up their water service through 2TurnItOn, the official online water utility service for this city.
Set Up Water Service
Sewage Service
Sewer service is bundled with your water bill through the City of Red Oak Utility Billing Department. Wastewater treatment is handled by the Trinity River Authority at the Red Oak Creek Regional Treatment Plant. There’s no separate setup required—sewer service activates automatically when you establish water service.
Garbage & Recycling
Community Waste Disposal (CWD) provides trash and recycling collection in Red Oak, billed through your city utility account. Each residence receives a 95-gallon grey trash cart and a blue recycling cart. Collection occurs weekly on your assigned day—use CWD’s online address search tool to find your schedule. Items must be curbside by 7:00 am. Bulky waste and brush pickup (up to 2 cubic yards) is included on regular collection days. CWD also offers monthly doorside pickup of household hazardous waste and electronics at no extra charge.
You'll need a valid ID and proof of residency or a lease agreement. The city requires a $100 refundable deposit plus a $15 non-refundable account establishment fee. Applications can be completed online through 2TurnItOn or in person at the Municipal Center.
Service requests submitted before 3:00 pm are eligible for same-day activation. You don't need to be present at the property when service is turned on. The Municipal Center processes requests Monday through Friday, 8:00 am to 5:00 pm.
Your water provider depends on your specific address within Red Oak. Contact the City at 972-617-3638 or Rockett Special Utility District at 972-617-3524 to verify which provider serves your location before setting up service.
Electricity in Red Oak
Red Oak residents benefit from Texas’s deregulated electricity market, which allows homeowners and businesses to compare providers and select the plan that best fits their needs. Located in Ellis County within the ERCOT grid, Red Oak has access to the competitive retail electricity marketplace. For comprehensive information about available electricity plans, rates, and providers serving Red Oak, visit our full electricity page.
Local Electric Utility
Internet providers in Red Oak
Red Oak residents have access to a variety of internet service providers offering multiple connection types. Options include fiber, cable, DSL, fixed wireless, and satellite connections, giving households flexibility based on their location and bandwidth needs. With nine providers serving the area, most residents can choose from several plans ranging from basic connectivity to high-speed options suitable for streaming and remote work.
AT&T
Major telecommunications provider offering fiber and DSL internet services with widespread availability throughout Red Oak.
Spectrum
Cable internet provider delivering reliable speeds without data caps for residential customers.
Frontier
Regional provider offering fiber and DSL connections in select Red Oak neighborhoods.
EarthLink
Internet service provider offering connectivity through partnerships with local network infrastructure.
Rise Broadband
Fixed wireless internet provider serving suburban and rural areas where wired connections may be limited.
Verizon 5G Home
Wireless home internet service utilizing 5G network technology in covered areas.
T-Mobile Home Internet
Wireless home internet option using T-Mobile's cellular network infrastructure.
HughesNet
Satellite internet provider offering coverage throughout Red Oak regardless of location.
Internet FAQ
Fiber internet offers the fastest speeds in Red Oak, with some providers delivering up to 5 Gbps. Fiber connections provide symmetrical upload and download speeds, making them ideal for households with multiple users or those who work from home.
Yes, rural areas around Red Oak can access internet through fixed wireless providers like Rise Broadband or satellite services like HughesNet. While speeds may be lower than fiber or cable, these options provide connectivity where wired infrastructure is unavailable.
For basic streaming and remote work, speeds of 25-50 Mbps are typically sufficient. Households with multiple users streaming in 4K or participating in video calls simultaneously should consider plans offering 100 Mbps or higher for optimal performance.
Natural gas service in Red Oak
Atmos Energy Corporation is the sole natural gas provider for Red Oak, as Texas has not deregulated natural gas utilities. While gas service is optional, many Red Oak homes use natural gas for heating and water heaters. Approximately 35% of Texas homes rely on gas heating, though all-electric homes are also common in the area. Contact Atmos Energy at 888-286-6700 or visit atmosenergy.com to establish service.
Atmos Energy Corporation
Phone: 888-286-6700
Website: https://www.atmosenergy.com
Deposit: Deposit is determined by credit check. Providing your Social Security Number during signup helps determine if a deposit is required. If no SSN is provided, a deposit will be assessed. Typical deposits are around $90, refundable after one year of good payment history. There may also be a start-up fee (approximately $60).
Setup: New service can be set up online through the Atmos Energy Account Center at atmosenergy.com. You can also call customer service at 888-286-6700 (Monday-Friday, 7am-6pm Central). A technician appointment is required to turn on gas service, and someone must be home during the appointment window (8am-5pm, weekdays only).
New service can be established online through the Atmos Energy Account Center at atmosenergy.com or by calling 888-286-6700 (Monday-Friday, 7am-6pm). A technician appointment is required, and someone must be present during the 8am-5pm weekday appointment window.
Deposit requirements are determined by a credit check using your Social Security Number. If no SSN is provided, a deposit will be assessed. Typical deposits are around $90, refundable after one year of good payment history. A startup fee of approximately $60 may also apply.
If you suspect a gas leak, immediately leave the area and call 911, then contact Atmos Energy's emergency line at 866-322-8667. Do not use electrical switches or create sparks. Always call 811 before any digging projects to locate underground gas lines.
Common questions about utilities in Red Oak
When moving to Red Oak, you'll need to establish electricity service through a retail electric provider of your choice, water and sewer service through the City of Red Oak, gas service through Atmos Energy, and internet/cable through providers like AT&T or Spectrum. Trash collection is typically included with city water service.
Electricity can typically be connected within 24-48 hours, sometimes same-day. City water service usually requires 1-3 business days after application approval. Atmos Energy gas connections generally take 3-5 business days and may require a technician visit. Plan to start the process at least one week before your move date.
Most Red Oak utility providers require government-issued photo ID and your new service address. The City of Red Oak water department may request a lease agreement or closing documents. Electric providers typically run a soft credit check. Having a previous utility bill and Social Security number available can expedite the process.
Electricity providers in Red Oak offer full online enrollment through the Power to Choose marketplace or provider websites. Atmos Energy allows online gas service requests. However, as of February 2026, City of Red Oak water service requires visiting City Hall or calling their utility billing department directly to establish new accounts.