Setting Up Utilities in Texarkana, TX
Your complete guide to setting up water, electricity, internet, and gas service in Texarkana, Texas.
Texarkana Utility Guide
reviewed by
ENRI ZHULATI
Setting up utilities in Texarkana requires coordinating with several different providers across the city. This guide walks you through the process for establishing water, sewage, garbage, electricity, gas, and internet services at your new residence. You’ll find contact information, documentation requirements, and step-by-step instructions for each utility type to help you get everything connected efficiently when moving to the area.
Water service in Texarkana
Texarkana Water Utilities (TWU) provides water service to residents throughout Texarkana. To establish service, complete the online Residential Service Application on their website and email required documents to [email protected]. The TWU office is located at 801 Wood Street, Texarkana, TX 75501. Office hours are Monday through Friday, 8:00 AM to 5:00 PM, with a drive-thru window open from 7:30 AM to 5:00 PM. Contact TWU at 903-798-3800 or visit https://twu.txkusa.org/ for more information.
Texarkana Water Utilities (TWU)
Phone: 903-798-3800
Website: https://twu.txkusa.org/
Office: 801 Wood Street, Texarkana, TX 75501
Hours: Monday-Friday 8:00 AM – 5:00 PM (lobby); Drive-thru window: Monday-Friday 7:30 AM – 5:00 PM
Deposit: $100 minimum deposit for new Texas residential customers (may increase to $200 for previous customers with poor payment history). Deposit may be waived with a letter of credit showing no late payments in the last twelve months.
Sewage Service
Texarkana Water Utilities operates both water and sewer services as a combined department. The utility manages the city’s water treatment plant and sewer infrastructure. Sewer charges are automatically included on your monthly water bill, so there’s no separate setup required for sewage service.
Garbage & Recycling
Waste Management provides garbage and recycling collection in Texarkana, but service is set up through Texarkana Water Utilities at 903-798-3800. Residents receive a trash container and recycling cart with weekly curbside pickup. Bulk waste collection of up to 4 cubic yards is available once per month. Curbside recycling accepts aluminum and tin cans, paper, cardboard, and certain plastics. For service issues or additional bulk pickup, contact Waste Management directly at 903-794-4111.
You'll need a government-issued photo ID, a completed service application, and either a lease agreement if you're renting or proof of purchase if you're buying the property. Email documents to [email protected] after completing the online application.
New Texas residential customers pay a minimum $100 deposit, which may increase to $200 for customers with poor payment history. The deposit can be waived by providing a letter of credit showing no late payments in the last twelve months.
Service typically takes two business days to start. Same-day service is available if all requirements and payment are processed by 3:00 PM. Note that the Liberty Eylau area is served by Macedonia-Eylau Municipal Utility District at 903-832-1691.
Electricity in Texarkana
Texarkana is not in a deregulated electricity market, which means residents cannot choose their electricity provider. AEP SWEPCO (Southwestern Electric Power Company) is the designated utility serving most of Texarkana and the surrounding area. Some portions of Bowie County may be served by Bowie Cass Electric Co-Op. To establish electric service, residents can sign up online through SWEPCO’s website portal, call (888) 216-3523, or visit a local customer service office.
AEP SWEPCO (Southwestern Electric Power Company)
Phone: (888) 216-3523
Website: https://www.swepco.com/account/service/
Deposit: Deposit amount is up to 1/6 of the estimated annual billings (approximately 2 months of normal usage). Deposits may be waived based on credit history with SWEPCO. After 12 consecutive months of on-time payments with no returned checks, the deposit is refunded as a credit to your account plus earned interest.
Setup: New service can be set up online through SWEPCO's website portal, by phone at (888) 216-3523, or in person at a local customer service office. Customers can start or stop service via the website 24/7. You will need to provide service address information, identification, and may need to pay any required deposits or connection fees before the start date.
Internet providers in Texarkana
Texarkana residents have access to a diverse range of internet service providers, with 11 ISPs serving the area. Connection options include fiber, cable, DSL, fixed wireless, and satellite technologies. This variety allows households and businesses to choose plans based on speed requirements, budget, and availability at their specific address. Whether you need basic connectivity or high-speed fiber, Texarkana offers multiple solutions.
Kinetic by Windstream
Regional provider offering fiber and DSL internet services across Texarkana with various speed tiers for residential customers.
Sparklight
Cable internet provider delivering high-speed connectivity with plans suitable for households of varying sizes.
EarthLink
Nationwide provider offering internet service through partnerships with local network infrastructure in the Texarkana area.
AT&T
Major telecommunications company providing fiber and DSL internet options with widespread coverage in Texarkana.
Spectrum
Cable internet provider offering no-contract plans with consistent speeds across residential service areas.
Optimum
Cable and fiber provider delivering internet services with various speed packages for home users.
RightFiber
Fiber-focused provider bringing high-speed internet infrastructure to select neighborhoods in the Texarkana region.
Internet FAQ
Fiber internet offers the fastest speeds in Texarkana, with several providers delivering up to 1 Gbps. Fiber provides symmetrical upload and download speeds, making it ideal for remote work, streaming, and households with multiple connected devices.
Rural areas may have limited options, but fixed wireless and satellite internet typically provide coverage where cable and fiber are unavailable. Contact providers directly to verify service availability at your specific address before committing to a plan.
Basic browsing and email require 25 Mbps, while streaming and gaming households benefit from 100-300 Mbps. Homes with multiple users working remotely or streaming simultaneously should consider plans offering 500 Mbps or higher for optimal performance.
Natural gas service in Texarkana
Natural gas service in Texarkana is provided by Summit Utilities, which acquired CenterPoint Energy’s local distribution operations in January 2022. Natural gas is commonly used throughout Texarkana, particularly for home heating. Residents can reach Summit Utilities at 800-992-7552 or visit summitutilities.com to manage their accounts. For gas emergencies or suspected leaks, evacuate immediately and call 911, then contact Summit Utilities.
Summit Utilities
Phone: 800-992-7552
Website: https://summitutilities.com/
Deposit: Deposit may be required based on credit. Can pay full amount upfront or half at signup with remainder billed on first bill. Deposit waived with proof of 12-month good credit history from previous utility, or with a qualified third-party guarantor. Deposit waived for victims of domestic crimes. Deposit earns interest and is refundable after establishing good payment history.
Setup: New service can be started online via myaccount.summitutilities.com or by calling 800-992-7552. Request service at least one week in advance. A technician may need to access your home to light pilot lights. A Service Initiation Fee applies.
New service can be started online at myaccount.summitutilities.com or by calling 800-992-7552. Request service at least one week in advance. A technician may need home access to light pilot lights, and a Service Initiation Fee applies.
A deposit may be required based on credit evaluation. You can pay the full amount upfront or half at signup with the remainder on your first bill. The deposit may be waived with proof of 12 months of good utility payment history.
Summit Utilities offers payment assistance programs, including the Summit Heating Assistance Fund for qualifying customers. Customer service representatives are available Monday through Friday, 7 AM to 7 PM CT, at 800-992-7552 to discuss available options.
Common questions about utilities in Texarkana
When moving to Texarkana, Texas, you'll need to establish electricity service through a retail electric provider, water and sewer through Texarkana Water Utilities, natural gas through CenterPoint Energy, and internet/cable through providers like Suddenlink or AT&T. Trash collection is typically included with city water service for residents within city limits.
Most Texarkana utilities can be connected within 1-3 business days when scheduled in advance. Electricity typically activates within 24-48 hours. Water service usually requires 1-2 business days. Natural gas connections may take 2-5 business days if a technician visit is needed. Plan to start the process at least one week before your move-in date.
Generally, you'll need a valid government-issued ID, your new Texarkana service address, Social Security number for credit verification, and a previous utility bill or lease agreement as proof of residency. Some providers may require a deposit based on credit history. Having your move-in date confirmed helps expedite the setup process.
Most Texarkana utilities offer online enrollment as of February 2026. Electricity providers and CenterPoint Energy gas service support full online signup. Internet providers like Suddenlink also offer online ordering. However, Texarkana Water Utilities may require an in-person visit or phone call to their customer service office to establish new residential accounts.