Who’s the Best Texas Electricity Provider?
Unbiased reviews and real-time pricing for every major Texas electricity provider. We analyze thousands of verified customer reviews and official PUC complaint data to help you make an informed choice.
Pricing via ComparePower — direct integration with Texas electricity providers
Customers seeking reliability and plan variety from established provider
22%
4.7
Customers prioritizing customer service and rewards
37%
4.5
Low rates with renewable energy commitment
100%
4.8
Customers seeking 100% renewable energy with proven track record
100%
4.2
Customers who want their electricity purchase to support charity
3%
4.8
Customers seeking fixed-rate plans with renewable energy options
29%
4.4
Customers wanting simple, transparent pricing with Fortune 500 backing
24%
4.0
Budget-conscious customers seeking low rates
21%
3.7
Spanish-speaking customers and those seeking competitive fixed rates
17%
4.7
Customers seeking variety of plan options from established national provider
23%
4.4
Customers seeking prepaid electricity with no deposit or credit check; flexible payment options
26%
4.8
Customers seeking new provider with competitive fixed rates and renewable options
67%
3.5
Tech-savvy customers wanting modern green energy experience
100%
4.8
Spanish-speaking customers and those needing flexible terms
30%
4.8
Texas Electricity Provider
5%
4.5
‘No bull’ energy plans that are simple, fixed rate and no-frills
100%
4.5
Customers seeking a large, stable provider with bundled home services and clean energy commitment
30%
4.9
Quick Provider Comparison
All 17 providers ranked by customer satisfaction (NPS score)
| Provider | NPS Score | Avg Rate | Green % | Best For |
|---|---|---|---|---|
| Constellation | +88 | 15.9¢ | 30% | Customers seeking a large, stable provider with bundled home services and clean energy commitment |
| 4Change Energy | +81 | 14.6¢ | 3% | Customers who want their electricity purchase to support charity |
| Payless Power | +80 | 19.2¢ | 26% | Customers seeking prepaid electricity with no deposit or credit check; flexible payment options |
| Gexa Energy | +78 | 17.6¢ | 100% | Low rates with renewable energy commitment |
| Rhythm Energy | +78 | 16.2¢ | 100% | Tech-savvy customers wanting modern green energy experience |
| Frontier Utilities | +76 | 17.6¢ | 30% | Spanish-speaking customers and those needing flexible terms |
| Amigo Energy | +73 | 17.9¢ | 17% | Spanish-speaking customers and those seeking competitive fixed rates |
| TXU Energy | +68 | 19.2¢ | 22% | Customers seeking reliability and plan variety from established provider |
| Energy Texas | +58 | 15.2¢ | 100% | ‘No bull’ energy plans that are simple, fixed rate and no-frills |
| APGE | +55 | 13.2¢ | 5% | Texas Electricity Provider |
| Reliant | +54 | 18.0¢ | 37% | Customers prioritizing customer service and rewards |
| Just Energy | +53 | 14.8¢ | 29% | Customers seeking fixed-rate plans with renewable energy options |
| Direct Energy | +48 | 18.5¢ | 23% | Customers seeking variety of plan options from established national provider |
| Green Mountain | +33 | 20.1¢ | 100% | Customers seeking 100% renewable energy with proven track record |
| Cirro Energy | +24 | 16.4¢ | 24% | Customers wanting simple, transparent pricing with Fortune 500 backing |
| Atlantex Power | +0 | 16.6¢ | 67% | Customers seeking new provider with competitive fixed rates and renewable options |
| Discount Power | -2 | 16.3¢ | 21% | Budget-conscious customers seeking low rates |
Provider Highlights
Our team’s analysis of each provider and where they stand apart in the market.
TXU Energy
Founded in 1882, TXU Energy is Texas’s oldest and largest electricity provider, serving approximately 1.7-2 million households with 143+ years of heritage. Its NPS score of 68 is excellent, indicating strong customer satisfaction well above industry standards. Best suited for customers seeking reliability and plan variety from an established provider with innovative options like Free Nights and Solar Days.
Reliant
Reliant offers a 90-day satisfaction guarantee and 24/7 customer support, distinguishing itself through customer service focus and its Perks rewards program. With an NPS score of 54, it demonstrates good customer satisfaction, performing solidly above neutral. Best for customers prioritizing responsive customer service and rewards benefits.
Gexa Energy
Founded in 2002 as one of the original Texas REPs, Gexa Energy now provides 100% renewable energy on all residential plans with backing from NextEra Energy, the world’s largest renewable generator. Its exceptional NPS score of 78 reflects strong customer satisfaction with its combination of green commitment and competitive rates (minimum 8.9¢). Ideal for customers seeking low rates with genuine renewable energy commitment.
Green Mountain
Founded in Vermont in 1997, Green Mountain is America’s longest-running renewable energy retailer, bringing its carbon-neutral operations to Texas in 2002. Its NPS score of 33 is good but modest, indicating room for improvement in customer satisfaction. Best suited for customers seeking 100% renewable energy with a proven 27-year track record, despite higher average rates (20.1¢).
4Change Energy
4Change Energy donates 4% of annual profits to customer-chosen charities including Feeding Texas and American Red Cross, uniquely combining competitive rates with charitable impact. Its outstanding NPS score of 81 demonstrates excellent customer satisfaction, among the highest in the industry. Ideal for customers who want their electricity purchase to support charitable causes while enjoying competitive pricing (average 14.6¢).
Just Energy
Founded in Canada in 1997, Just Energy is a large multinational energy marketer serving 4.5+ million customers across North America and operating multiple Texas brands including Amigo and Tara Energy. Its NPS score of 53 indicates good customer satisfaction, performing solidly above neutral despite restructuring after Winter Storm Uri. Best for customers seeking fixed-rate plans with renewable energy options from a large provider.
Cirro Energy
Founded in 2001 as one of the original Texas REPs, Cirro Energy focuses on simple, straightforward plans with NRG Fortune 500 backing and an A+ BBB rating. Its NPS score of 24 is modestly positive but indicates significant opportunity for customer satisfaction improvement. Best suited for customers wanting transparent pricing and Fortune 500 stability with 24+ years of Texas experience.
Discount Power
Founded in 2008 by Texas energy industry veterans, Discount Power focuses on providing affordable electricity rates while maintaining an A+ BBB rating. Its NPS score of -2 is slightly negative, indicating customer satisfaction concerns despite competitive pricing. Best for budget-conscious customers prioritizing low rates, though service quality may vary.
Amigo Energy
Founded in 2003 by a Hispanic father-son business team, Amigo Energy provides full bilingual English/Spanish customer support and was named Houston’s Best Electricity Company by Houston Chronicle in 2023. Its strong NPS score of 73 reflects excellent customer satisfaction, particularly in the Hispanic community. Ideal for Spanish-speaking customers and those seeking competitive fixed rates with culturally-focused service.
Direct Energy
Founded in Toronto in 1986 and relocating headquarters to Houston in 2012, Direct Energy serves nearly 4 million customers across North America and operates multiple Texas brands. Its NPS score of 48 indicates moderate customer satisfaction, approaching good but with room for improvement. Best for customers seeking variety of plan options including prepaid Power-To-Go from an established national provider.
Payless Power
Founded in 2005 by three Texas brothers, Payless Power specializes in prepaid electricity with no deposit or credit check required, offering same-day connection across 400+ Texas communities. Its impressive NPS score of 80 demonstrates excellent customer satisfaction in the prepaid segment. Ideal for customers seeking prepaid electricity with flexible payment options and bilingual Texas-based support.
Atlantex Power
Launched in October 2024 as a subsidiary of Atlantic Energy (serving 11 states since 2012), Atlantex Power offers a 90-day satisfaction guarantee and innovative plans including Free Nights and Free Weekends. Its NPS score of 0 is neutral, expected for a new entrant still establishing its customer service reputation. Best for customers seeking a new provider with competitive fixed rates and renewable options including 100% Texas wind and solar plans.
Rhythm Energy
Founded in 2021 by energy veteran PJ Popovic with Goldman Sachs backing, Rhythm Energy provides 100% renewable energy and uniquely offers renewing customers the same rates as new customers. Its excellent NPS score of 78 indicates strong customer satisfaction with its modern, tech-forward approach. Ideal for tech-savvy customers wanting a modern green energy experience with transparent renewal pricing.
Frontier Utilities
Founded in 2008, Frontier Utilities offers bilingual English/Spanish support, no deposit options, and a 60-Day Happiness Guarantee with lower early termination fees ($100). Its strong NPS score of 76 demonstrates excellent customer satisfaction over 15+ years of Texas service. Best for Spanish-speaking customers and those needing flexible terms with rates typically 20-30% below larger providers.
APGE
APGE offers competitive average rates of 13.2¢ with minimums as low as 8.8¢, among the lowest pricing in the Texas market. Its NPS score of 55 indicates good customer satisfaction, performing solidly above neutral. Limited public information available, but pricing suggests focus on budget-conscious customers.
Energy Texas
Operating under Rhythm Energy’s infrastructure since 2021, Energy Texas emphasizes a ‘no bull’ approach with simple, fixed-rate plans and a 30-Day Test Drive allowing penalty-free trial. Its NPS score of 58 indicates good customer satisfaction with its straightforward, no-frills model. Best for customers seeking simple, fixed-rate energy plans with 100% renewable energy and top-tier customer support.
Constellation
As the nation’s largest carbon-free energy producer founded in 1999, Constellation serves approximately 2 million customers nationwide and entered Texas in 2011, offering bundled electricity plus A/C protection plans. Its exceptional NPS score of 88 is the highest among all providers, indicating outstanding customer satisfaction. Ideal for customers seeking a large, stable provider with bundled home services, clean energy commitment, and strong community involvement ($20 million donated in 2024).
How We Rate Texas Electricity Providers
NPS Score Calculation
We analyze 10,000+ verified Google reviews using Net Promoter Score methodology. Reviews are filtered to remove incentivized feedback and manipulation patterns.
- Promoters (9-10): Would recommend
- Passives (7-8): Neutral
- Detractors (0-6): Would not recommend
NPS = % Promoters – % Detractors (range: -100 to +100)
Pricing Data
Rates are synced daily from ComparePower, which has direct API integration with all major Texas electricity providers.
- Prices shown for 1,000 kWh monthly usage
- Fixed-rate plans only (most common)
- All-in pricing including TDU charges
Rates updated: February 12, 2026 at 09:08 AM CST
Green Energy Percentage
We calculate the average renewable energy content across each provider’s current plan offerings.
- Based on Electricity Facts Labels (EFL)
- Includes wind, solar, and other renewables
- 100% means all plans are fully renewable
Frequently Asked Questions
Who is the best electricity provider in Texas?
The “best” provider depends on your priorities. For customer satisfaction, Constellation leads with an 88 NPS score, followed by 4Change Energy (81) and Payless Power (80). However, some shoppers prioritize low rates—Just Energy offers plans starting at 6.5¢/kWh—while others want 100% renewable energy from providers like Gexa Energy or Rhythm Energy. Consider what matters most: price, service quality, green energy, or contract flexibility when choosing your provider.
What is the cheapest electricity company in Texas?
Just Energy currently offers the lowest rate at 6.5¢/kWh for 1,000 kWh usage on fixed-rate plans, followed by 4Change Energy and APGE both at 8.8¢/kWh. Keep in mind that electricity rates change daily based on market conditions, so it’s important to compare current offers before switching. These rates don’t include TDU delivery charges.
Which Texas electricity providers offer 100% green energy?
Four providers offer 100% renewable energy plans: Gexa Energy, Green Mountain, Rhythm Energy, and Energy Texas. These plans are sourced from wind, solar, and other renewable resources. Gexa Energy stands out with both 100% green energy and a strong 78 NPS customer satisfaction score.
How do NPS scores work?
Net Promoter Score (NPS) measures customer satisfaction on a scale from -100 to +100. It’s calculated from verified Google reviews by subtracting the percentage of detractors (low ratings) from promoters (high ratings). Scores above 50 are considered excellent, while negative scores indicate more unhappy than satisfied customers. Higher scores reflect better overall customer experiences.
How do I switch electricity providers in Texas?
Switching is simple and free in deregulated Texas areas. Choose a new provider and plan, then sign up online or by phone. Your new provider handles everything with ERCOT, including canceling your old service. There’s no service interruption—your lights stay on throughout the switch, which typically completes within 1-2 billing cycles.