Who’s the Best Texas Electricity Provider?
Unbiased reviews and real-time pricing for every major Texas electricity provider. We analyze thousands of verified customer reviews and official PUC complaint data to help you make an informed choice.
Pricing via ComparePower — direct integration with Texas electricity providers
Customers seeking reliability and plan variety from established provider
22%
4.7
Customers prioritizing customer service and rewards
36%
4.5
Low rates with renewable energy commitment
100%
4.8
Customers seeking 100% renewable energy with proven track record
100%
4.2
Customers who want their electricity purchase to support charity
3%
4.8
Customers seeking fixed-rate plans with renewable energy options
29%
4.4
Customers wanting simple, transparent pricing with Fortune 500 backing
24%
4.0
Budget-conscious customers seeking low rates
21%
3.7
Spanish-speaking customers and those seeking competitive fixed rates
18%
4.7
Customers seeking variety of plan options from established national provider
23%
4.4
Customers seeking prepaid electricity with no deposit or credit check; flexible payment options
26%
4.8
Customers seeking new provider with competitive fixed rates and renewable options
67%
3.5
Tech-savvy customers wanting modern green energy experience
100%
4.8
Spanish-speaking customers and those needing flexible terms
30%
4.8
Texas Electricity Provider
5%
4.5
‘No bull’ energy plans that are simple, fixed rate and no-frills
100%
4.5
Customers seeking a large, stable provider with bundled home services and clean energy commitment
30%
4.9
Quick Provider Comparison
All 17 providers ranked by customer satisfaction (NPS score)
| Provider | NPS Score | Avg Rate | Green % | Best For |
|---|---|---|---|---|
| Constellation | +88 | 15.2¢ | 30% | Customers seeking a large, stable provider with bundled home services and clean energy commitment |
| 4Change Energy | +81 | 14.1¢ | 3% | Customers who want their electricity purchase to support charity |
| Payless Power | +80 | 18.9¢ | 26% | Customers seeking prepaid electricity with no deposit or credit check; flexible payment options |
| Gexa Energy | +78 | 17.1¢ | 100% | Low rates with renewable energy commitment |
| Rhythm Energy | +78 | 15.6¢ | 100% | Tech-savvy customers wanting modern green energy experience |
| Frontier Utilities | +76 | 17.1¢ | 30% | Spanish-speaking customers and those needing flexible terms |
| Amigo Energy | +73 | 17.6¢ | 18% | Spanish-speaking customers and those seeking competitive fixed rates |
| TXU Energy | +68 | 18.8¢ | 22% | Customers seeking reliability and plan variety from established provider |
| Energy Texas | +58 | 15.1¢ | 100% | ‘No bull’ energy plans that are simple, fixed rate and no-frills |
| APGE | +55 | 15.5¢ | 5% | Texas Electricity Provider |
| Reliant | +54 | 16.9¢ | 36% | Customers prioritizing customer service and rewards |
| Just Energy | +53 | 15.8¢ | 29% | Customers seeking fixed-rate plans with renewable energy options |
| Direct Energy | +48 | 17.5¢ | 23% | Customers seeking variety of plan options from established national provider |
| Green Mountain | +33 | 18.8¢ | 100% | Customers seeking 100% renewable energy with proven track record |
| Cirro Energy | +24 | 15.4¢ | 24% | Customers wanting simple, transparent pricing with Fortune 500 backing |
| Atlantex Power | +0 | 16.1¢ | 67% | Customers seeking new provider with competitive fixed rates and renewable options |
| Discount Power | -2 | 15.2¢ | 21% | Budget-conscious customers seeking low rates |
Provider Highlights
Our team’s analysis of each provider and where they stand apart in the market.
TXU Energy
Founded in 1882, TXU Energy is Texas’s oldest and largest electricity provider, serving approximately 1.7-2 million households. With an NPS score of 68 (excellent), customer satisfaction is strong, reflecting 143+ years of reliability and innovative plan options like Free Nights and Solar Days. Best suited for customers seeking reliability and plan variety from an established provider with deep Texas roots.
Reliant
Reliant offers a 90-day satisfaction guarantee and 24/7 customer support, distinguishing itself through service-focused features. Its NPS score of 54 (excellent) reflects solid customer satisfaction among its 1.5+ million Texas customers. Best for customers prioritizing responsive customer service and rewards programs like Reliant Perks.
Gexa Energy
Founded in 2002 as one of the original Texas REPs, Gexa Energy has provided 100% renewable energy on all residential plans since 2020. Its NPS score of 78 (excellent) and 4.7-star Google rating from 25,000+ reviews indicate strong customer satisfaction. Best suited for customers seeking low rates (minimum 7.8¢) with renewable energy commitment.
Green Mountain
Founded in 1997, Green Mountain is America’s longest-running renewable energy retailer, offering 100% renewable energy since entering Texas in 2002. Its NPS score of 33 (good) suggests moderate customer satisfaction despite its carbon-neutral operations and proven track record. Best for customers seeking 100% renewable energy with a 27-year proven track record.
4Change Energy
4Change Energy differentiates itself by donating 4% of annual profits to customer-chosen charities including Feeding Texas and American Cancer Society. With an NPS score of 81 (excellent), customer satisfaction is very strong, reflecting appreciation for its charitable giving model. Best suited for customers who want their electricity purchase to support charitable causes.
Just Energy
Founded in 1997 in Canada, Just Energy is a large multinational energy marketer serving 4.5+ million customers across North America and operating multiple Texas brands including Amigo and Tara Energy. Its NPS score of 53 (excellent) indicates solid customer satisfaction despite restructuring after Winter Storm Uri in 2021. Best for customers seeking fixed-rate plans with renewable energy options from a large established provider.
Cirro Energy
Founded in 2001 as one of the original Texas REPs, Cirro Energy emphasizes simple, straightforward plans with Fortune 500 backing from NRG Energy. Its NPS score of 24 (approaching good) and A+ BBB rating suggest adequate but not exceptional customer satisfaction. Best suited for customers wanting simple, transparent pricing with Fortune 500 backing.
Discount Power
Founded in 2008 with a focus on affordable electricity rates, Discount Power serves approximately 250,000 customers. Its NPS score of -2 (slightly negative) indicates customer satisfaction challenges despite an A+ BBB rating and NRG Energy backing. Best for budget-conscious customers seeking low rates (minimum 7.7¢) who prioritize price over service experience.
Amigo Energy
Founded in 2003 by a Hispanic father-son team, Amigo Energy offers full bilingual English/Spanish customer support and was named Houston’s Best Electricity Company by Houston Chronicle in 2023. Its NPS score of 73 (excellent) reflects strong customer satisfaction. Best suited for Spanish-speaking customers and those seeking competitive fixed rates with bilingual support.
Direct Energy
Founded in 1986, Direct Energy is one of North America’s largest retail energy providers, serving nearly 4 million customers and operating multiple Texas brands including First Choice Power and Bounce Energy. Its NPS score of 48 (good) indicates moderate customer satisfaction across its extensive customer base. Best for customers seeking variety of plan options from an established national provider.
Payless Power
Founded in 2005 by three Texas brothers, Payless Power specializes in prepaid electricity with no deposit or credit check required, offering same-day power connection. Its NPS score of 80 (excellent) indicates very strong customer satisfaction with its flexible payment model and bilingual customer service. Best suited for customers seeking prepaid electricity with no deposit or credit check and flexible payment options.
Atlantex Power
Launched in October 2024 as a subsidiary of Atlantic Energy Texas (operating since 2012 across 11 states), Atlantex Power is a new Texas market entrant offering 67% green energy options. Its NPS score of 0 (neutral) reflects limited customer history as a newly launched provider. Best for customers seeking a new provider with competitive fixed rates and renewable options backed by multi-state experience.
Rhythm Energy
Founded in 2021 by energy veteran PJ Popovic with Goldman Sachs backing, Rhythm Energy offers 100% renewable energy and uniquely provides renewing customers the same rates as new customers. Its NPS score of 78 (excellent) reflects strong customer satisfaction with its modern, tech-forward approach. Best suited for tech-savvy customers wanting a modern green energy experience with transparent renewal pricing.
Frontier Utilities
Operating since 2008, Frontier Utilities offers bilingual English/Spanish customer support, a 60-Day Happiness Guarantee, and lower early termination fees ($100). Its NPS score of 76 (excellent) indicates strong customer satisfaction, with rates typically 20-30% below major providers. Best for Spanish-speaking customers and those needing flexible terms with low minimum rates (7.8¢).
APGE
APGE offers competitive average rates of 15.5¢ with minimum rates as low as 7.6¢ and maintains only 5% green energy in its portfolio. Its NPS score of 55 (excellent) suggests solid customer satisfaction, though limited public information is available about the company. Best suited for price-focused customers seeking low rates with minimal renewable energy content.
Energy Texas
Founded in 2021 under Rhythm Energy ownership, Energy Texas promotes a ‘no bull’ philosophy with simple, fixed-rate plans and a 30-Day Test Drive allowing penalty-free trial. Its NPS score of 58 (excellent) reflects good customer satisfaction with its straightforward approach and 100% renewable energy. Best for customers seeking simple, no-frills energy plans with 100% renewable energy and transparent pricing.
Constellation
Founded in 1999, Constellation is the nation’s largest carbon-free energy producer, serving approximately 2 million customers nationwide and offering bundled electricity plus HVAC protection plans. Its NPS score of 88 (excellent, highest among listed providers) reflects exceptional customer satisfaction, supported by $20 million in community giving in 2024. Best suited for customers seeking a large, stable provider with bundled home services and clean energy commitment.
How We Rate Texas Electricity Providers
NPS Score Calculation
We analyze 10,000+ verified Google reviews using Net Promoter Score methodology. Reviews are filtered to remove incentivized feedback and manipulation patterns.
- Promoters (9-10): Would recommend
- Passives (7-8): Neutral
- Detractors (0-6): Would not recommend
NPS = % Promoters – % Detractors (range: -100 to +100)
Pricing Data
Rates are synced daily from ComparePower, which has direct API integration with all major Texas electricity providers.
- Prices shown for 1,000 kWh monthly usage
- Fixed-rate plans only (most common)
- All-in pricing including TDU charges
Rates updated: March 30, 2026 at 07:40 AM CDT
Green Energy Percentage
We calculate the average renewable energy content across each provider’s current plan offerings.
- Based on Electricity Facts Labels (EFL)
- Includes wind, solar, and other renewables
- 100% means all plans are fully renewable
Frequently Asked Questions
Who is the best electricity provider in Texas?
The ‘best’ provider depends on your priorities. For customer satisfaction, Constellation leads with an 88 NPS score, followed by 4Change Energy (81) and Payless Power (80). However, some customers prioritize lowest rates, while others want 100% green energy. 4Change Energy offers an attractive combination with the second-highest NPS (81) and competitive pricing (average 14.1¢/kWh). Consider what matters most to you—price, customer service, or sustainability—when choosing a provider.
What is the cheapest electricity company in Texas?
Currently, 4Change Energy and APGE tie for the lowest advertised rate at 7.6¢/kWh, with Cirro Energy close behind at 7.7¢/kWh. These rates are based on 1,000 kWh monthly usage on fixed-rate plans. Keep in mind that electricity rates change daily, so it’s important to compare current offers before enrolling.
Which Texas electricity providers offer 100% green energy?
Four providers offer 100% renewable energy plans: Gexa Energy, Green Mountain, Rhythm Energy, and Energy Texas. These companies source electricity from wind, solar, and other renewable sources. Among them, Gexa Energy (NPS 78) and Rhythm Energy (NPS 78) have the highest customer satisfaction ratings.
How do NPS scores work?
Net Promoter Score (NPS) measures customer satisfaction on a scale from -100 to +100. It’s calculated by surveying customers who rate their likelihood to recommend a company from 0-10. Promoters (9-10) minus Detractors (0-6) equals the NPS. Our scores are derived from verified Google reviews. Anything above 50 is considered excellent.
How do I switch electricity providers in Texas?
Switching is simple and free. Choose a new provider and enroll online or by phone—they’ll handle everything with ERCOT (Electric Reliability Council of Texas). Your power stays on during the switch with no service interruption. The process typically takes 1-2 billing cycles to complete. Check for early termination fees with your current provider before switching.