Setting Up Utilities in Alice, TX
Your complete guide to setting up water, electricity, internet, and gas service in Alice, Texas.
Alice Utility Guide
Setting up utilities in Alice requires coordinating with several different providers to get your home or business fully operational. This guide walks you through the process for each essential service, including water, sewage, garbage collection, electricity, internet, and gas. You’ll find information on local providers, required documentation, and contact details to help you establish service efficiently. Whether you’re moving to Alice or switching providers, this resource covers what you need to know.
Water service in Alice
The City of Alice Water Department manages water service for residents and businesses throughout Alice. The city sources water from Lake Corpus Christi and is developing a new brackish water desalination plant to expand its supply. To set up service or ask questions, contact the Water Office at 361-668-7228 or visit their office at 500 E Main Street, open Monday through Friday, 8:00 AM to 5:00 PM.
City of Alice Water Department
Phone: 361-668-7228
Website: https://www.cityofalice.org/government/departments/water_billing___collection/new_services.php
Office: 500 E Main Street, Alice, TX 78332
Sewage Service
Sewer service in Alice is bundled with water service and managed by the City of Alice. When you establish water service, sewer is automatically included and appears on your combined utility bill. Rates are set by city ordinance. For billing questions, call 361-668-7226.
Garbage & Recycling
The City of Alice Sanitation Division provides trash collection twice weekly. Residents west of Cameron Street have pickup on Mondays and Thursdays, while those east of Cameron Street have pickup on Tuesdays and Fridays. Brush pickup rotates through eight city sections—call 361-664-3308 for your schedule. Residents with a water bill showing a garbage fee receive one free landfill disposal per week, plus free disposal all day on Saturdays.
You'll need a valid photo ID (driver's license or state photo ID card), proof of address for the service location, and payment for your deposit. Have your address and payment details ready when applying.
Residential deposits range from $75 to $150 inside city limits and $113 to $226 outside city limits, depending on your past credit experience with the city. Commercial deposits start at $125 inside city limits.
For after-hours water leaks or sewer stops, contact the Water Treatment Plant at 361-664-9082. For general billing questions during business hours, call 361-668-7226.
Electricity in Alice
Alice residents benefit from Texas’s deregulated electricity market, which allows consumers to choose their own electricity provider rather than being assigned to a single utility. With 111 available plans currently on the market, Alice offers considerable choice for households and businesses seeking competitive rates. The lowest available rate sits at 6.48¢/kWh, well below the market average of 16.27¢/kWh. For complete plan comparisons and provider details, visit our full Alice electricity page.
Electricity Market Snapshot
Lowest rate: 6.48¢/kWh
Average rate: 16.28¢/kWh
Plans available: 109
Green energy plans: 107
Internet providers in Alice
Residents of Alice have access to multiple internet service providers offering various connection types to suit different needs and budgets. Available technologies include fiber, cable, DSL, fixed wireless, and satellite internet. With eight providers serving the area, households can compare options ranging from high-speed fiber connections to widely available satellite services for those in more remote locations.
AT&T
Major telecommunications provider offering fiber and DSL internet services with widespread coverage across Texas.
Spectrum
Cable internet provider delivering high-speed connections without data caps and no contract requirements.
VTX Communications
Regional telecommunications company providing internet services to South Texas communities.
EarthLink
Nationwide internet service provider offering connections through partnerships with local network infrastructure.
T-Mobile Home Internet
Fixed wireless home internet service utilizing T-Mobile's cellular network infrastructure.
HughesNet
Satellite internet provider offering coverage to rural and underserved areas throughout the country.
Viasat
Satellite-based internet service delivering connectivity to locations where traditional wired options are unavailable.
Internet FAQ
Fiber internet offers the fastest speeds in Alice, with some providers delivering up to 5 Gbps. Fiber connections also provide symmetrical upload and download speeds, making them ideal for video conferencing and uploading large files.
Satellite providers like HughesNet and Viasat offer coverage to rural areas where cable and fiber are unavailable. Fixed wireless options from T-Mobile Home Internet may also serve some outlying locations depending on tower proximity.
Cable and fiber connections typically offer the most reliable performance for streaming and gaming due to lower latency and consistent speeds. Satellite internet can experience higher latency, which may affect real-time gaming applications.
Natural gas service in Alice
Natural gas service in Alice is provided by CenterPoint Energy Entex, the primary utility serving Jim Wells County. Natural gas is commonly available throughout the area for residential heating, water heating, and cooking appliances. CenterPoint Energy operates over 22,000 miles of distribution pipelines across Texas, serving nearly 1.2 million customers. For service inquiries, contact CenterPoint at 1-800-427-7142 or visit centerpointenergy.com.
New service can be requested online at move.centerpointenergy.com or by calling 1-800-427-7142. Have your address, identification, and payment details ready. Residential customers do not need a written contract. A credit check may determine if a deposit is required.
Deposits follow the Railroad Commission of Texas 'one-sixth rule,' calculated as up to one-sixth of estimated annual billing. The deposit may be waived with good credit or qualifying documentation and is typically refunded after 12-36 months of consistent, prompt payment.
If you suspect a gas leak, immediately leave the area and move to a safe location. Call 911 and CenterPoint Energy's emergency line. Do not use electrical switches, phones, or anything that could create a spark while inside the affected area.
Common questions about utilities in Alice
When moving to Alice, you'll need to establish electricity service (available through retail electric providers), water and wastewater service through the City of Alice, natural gas through CenterPoint Energy, and internet/cable through providers like Suddenlink. Trash collection is typically included with city water service for residential customers.
Electricity can typically be connected within 1-2 business days through retail providers. City of Alice water service usually requires 2-3 business days after application approval. Natural gas connections through CenterPoint may take 3-5 business days. Plan to start the process at least one week before your move-in date.
Most Alice utility providers require a valid government-issued ID, Social Security number, and proof of residence such as a lease agreement or closing documents. The City of Alice water department may require a deposit for new customers. Some providers also request previous utility account information for credit verification purposes.
Electricity providers and CenterPoint Energy gas service offer full online enrollment. However, City of Alice water and wastewater service typically requires an in-person visit to City Hall or the utility billing office to complete the application and pay any required deposits. Internet providers generally offer online or phone signup options.