Setting Up Utilities in Topeka, KS
Your complete guide to setting up water, electricity, internet, and gas service in Topeka, Kansas.
Topeka Utility Guide
reviewed by
ENRI ZHULATI
Setting up utilities in Topeka requires coordinating with several different providers to get your home fully operational. This guide walks you through the process of establishing service for water, sewage, garbage collection, electricity, gas, and internet. You’ll find information on which companies serve the Topeka area, what documents you’ll need, and how to contact each provider to start service at your new address.
Water service in Topeka
The City of Topeka Utilities Department provides water, stormwater, and sanitary sewer services to residents within city limits. As the official water utility partner for Topeka, 2TurnItOn helps residents set up their water service efficiently. Service can typically be scheduled as early as the next business day, and someone 18 or older must be present when service is turned on. Some areas outside city limits are served by Rural Water Districts.
2TurnItOn — Official Water Utility Partner
Topeka residents can set up their water service through 2TurnItOn, the official online water utility service for this city.
Set Up Water Service
Sewage Service
Sanitary sewer and stormwater services are automatically included with your City of Topeka water account—no separate setup required. Some locations may be served by Sherwood Wastewater District instead, depending on your address. The specific services on your account will be determined by which water and wastewater utilities serve your location.
Garbage & Recycling
Shawnee County Solid Waste provides weekly refuse collection and bi-weekly recycling on a red/blue week schedule. Rates are $22.00/month for City of Topeka water customers. You can bundle refuse billing with your city utility account for a single monthly bill, or choose a private hauler. Curbside recycling is available for an additional $3.50/month. One free bulky item pickup per week is included with service.
You'll need a valid state or federal issued photo ID. A lease or buyer's agreement may also be required. Any previous account balance with the city must be current before service can be turned on at your new address.
Security deposit amounts are determined by the Utilities Director based on your credit history. Specific amounts vary by individual circumstances. Deposits are returned when service is discontinued or when your payment history justifies a return.
Water service can be scheduled as early as the next business day. Same-day service is available for an additional fee. Someone 18 or older must be present at turn-on, unless you submit a Water Service Turn On Release Agreement (unavailable during winter months).
Electricity in Topeka
Topeka is not in a deregulated electricity market, meaning residents receive service from a single designated utility rather than choosing between competing providers. Evergy serves as the sole electricity provider for Topeka, operating within their Kansas Central service area (formerly Westar Energy). As the largest electric company in Kansas, Evergy is headquartered locally in Topeka and serves over 1.7 million customers across Kansas and Missouri.
Evergy
Phone: 800-383-1183
Website: https://www.evergy.com/service/start-service/enter-address
Deposit: Residential customers are not required to pay a deposit when applying for new service.
Setup: New service can be started online through Evergy's website. Visit their Start Service page, enter your service address, and complete the online application. Service orders cannot be scheduled on weekends or holidays. You can also call 800-383-1183 (Kansas Central) Monday-Friday 7am-7pm or Saturday 7am-5pm.
Internet providers in Topeka
Topeka, Kansas offers residents several options for home internet service. As the state capital, the city has infrastructure supporting various connection types including cable, DSL, fiber, and fixed wireless. Availability and speeds vary by neighborhood, so residents should research providers serving their specific address. Comparing plans from multiple providers helps ensure you find reliable service that meets your household’s bandwidth needs.
Internet FAQ
Enter your street address on individual provider websites to check availability. You can also contact providers directly by phone. Local apartment complexes or HOAs may have information about established services in your area.
Most households find 100-200 Mbps sufficient for streaming, remote work, and general browsing. Larger households with multiple simultaneous users or gamers may benefit from higher speeds. Consider your typical usage patterns when selecting a plan.
Rural areas surrounding Topeka may have access to fixed wireless, satellite internet, or DSL services. Coverage varies significantly by location. Some providers specialize in serving areas outside city limits where cable and fiber infrastructure is limited.
Natural gas service in Topeka
Natural gas service in Topeka is provided by Kansas Gas Service, a division of ONE Gas, Inc. and the largest natural gas utility in Kansas. Natural gas is commonly used for home heating throughout the Topeka area due to the region’s cold winters. Kansas Gas Service serves over 651,000 customers across 360 Kansas communities. To set up service or manage your account, contact them at 800-794-4780 or visit kansasgasservice.com.
Kansas Gas Service (a division of ONE Gas, Inc.)
Phone: 800-794-4780
Website: https://www.kansasgasservice.com
Deposit: Security deposit may be required based on credit evaluation. For residential customers, the deposit cannot exceed 2 times the projected average monthly bill. Alternatives to cash deposits include surety bonds or irrevocable letters of credit.
Setup: Start service online through the Kansas Gas Service website or mobile app by selecting 'Start, stop or move your service' option. You can also call customer service at 800-794-4780. Online account management is available 24/7. An adult must be present when a technician comes to turn on service and complete safety checks.
You can start service online at kansasgasservice.com by selecting 'Start, stop or move your service,' through their mobile app, or by calling 800-794-4780. An adult must be present when the technician arrives to turn on service and complete required safety checks.
A security deposit may be required based on a credit evaluation. For residential customers, the deposit cannot exceed two times the projected average monthly bill. Alternatives to cash deposits include surety bonds or irrevocable letters of credit.
If you smell gas, leave the area immediately without using electrical switches or creating sparks. Once you're safely away, call 911 and the Kansas Gas Service emergency line at 888-482-4950. Do not return until authorities confirm it's safe.
Common questions about utilities in Topeka
When moving to Topeka, you'll need to establish electric service through Evergy, natural gas through Kansas Gas Service, water and sewer through the City of Topeka Utilities Department, and trash collection through the city. You'll also want to arrange internet and phone services through providers like AT&T, Cox, or Midco.
Most Topeka utilities can be connected within 1-3 business days if you schedule ahead. Evergy and Kansas Gas Service typically offer next-day connections. City water activation usually takes 1-2 business days. Internet installation may require a technician visit, so schedule 5-7 days in advance during busy moving seasons.
For most Topeka utility accounts, you'll need government-issued ID, your new service address, and a Social Security number. Some providers may request a lease agreement or proof of ownership. The City of Topeka Utilities Department may require a deposit based on credit history, typically ranging from $50 to $150.
Evergy and Kansas Gas Service both offer full online enrollment as of February 2026. Internet providers like Cox and AT&T also support online signup. However, the City of Topeka Utilities Department for water and sewer service requires either an in-person visit to their office or completing a mailed application form.