Setting Up Utilities in Alice, TX
Your complete guide to setting up water, electricity, internet, and gas service in Alice, Texas.
Alice Utility Guide
Setting up utilities in Alice requires coordinating with several different providers, which can be time-consuming without the right information. This guide walks you through the process of establishing your essential services, including water, sewage, garbage collection, electricity, natural gas, and internet. We’ve compiled contact details, documentation requirements, and step-by-step instructions for each utility type to help you get your new home or business connected efficiently.
Water service in Alice
The City of Alice Water Department provides water service to residents and businesses throughout Alice, Texas. To establish service, you’ll need to visit City Hall at 500 E Main Street during business hours (Monday-Friday, 8:00 am – 5:00 pm). For questions about water service or billing, contact the department at 361-668-7226 or visit their website at cityofalice.org.
City of Alice Water Department
Phone: 361-668-7226
Website: https://www.cityofalice.org/government/departments/water_billing___collection/index.php
Office: 500 E Main Street, Alice, TX 78332
Sewage Service
Wastewater and sewer service is bundled with water service through the City of Alice. The city operates two wastewater treatment plants serving the community. When you set up water service, sewer service is automatically included. For after-hours sewer emergencies, contact the Water Treatment Plant at 361-664-9082.
Garbage & Recycling
The City of Alice Sanitation Division provides trash collection, which is typically included with residential water service. Collection occurs twice weekly: Mondays and Thursdays for residents west of Cameron Street, and Tuesdays and Fridays for those east of Cameron Street. The city also offers recycling, heavy brush pickup, bulky item collection, and hazardous waste disposal. Contact the Sanitation Division at 361-664-3308 for additional services.
You'll need a valid photo ID (driver's license or state ID), proof of address for your service location such as a lease agreement or closing documents, your Social Security number, and payment for the required deposit.
Residential deposits range from $75 to $150 inside city limits and $113 to $226 outside city limits, depending on your credit history with the city. Commercial deposits start at $125 inside city limits.
For after-hours water emergencies such as broken water mains or pipeline issues, contact the Water Treatment Plant at 361-664-9082. For general billing questions during business hours, call 361-668-7226.
Electricity in Alice
Alice residents benefit from Texas’s deregulated electricity market, meaning they have the freedom to choose their own electricity provider rather than being assigned one. With 112 available plans currently on the market, shoppers can compare options ranging from budget-friendly rates to renewable energy plans. The competitive landscape in Alice offers rates starting well below the market average. For complete plan comparisons and provider details, visit our full Alice electricity page.
Electricity Market Snapshot
Lowest rate: 6.9¢/kWh
Average rate: 14.59¢/kWh
Plans available: 111
Green energy plans: 109
Internet providers in Alice
Alice, Texas offers residents several options for internet connectivity, though availability may vary by neighborhood. Residents can typically access service through cable, DSL, fixed wireless, and satellite providers. Rural areas surrounding Alice may have more limited choices. Before moving to Alice, it’s advisable to verify service availability at your specific address by contacting providers directly or checking their coverage maps online.
Internet FAQ
Contact major national and regional providers directly to verify coverage at your specific address. You can also ask neighbors about their service or check with your landlord or property manager for existing connections.
Rural locations near Alice may have access to fixed wireless, satellite internet, or DSL service. Satellite providers typically offer coverage regardless of location, while fixed wireless availability depends on proximity to transmission towers.
Installation timelines vary by provider and service type. Most installations are scheduled within one to two weeks of ordering. Some providers offer self-installation kits for faster setup if existing infrastructure is already in place at your residence.
Natural gas service in Alice
Natural gas service is commonly available throughout Alice for residential heating, water heating, and cooking appliances. CenterPoint Energy Entex serves as the primary gas utility for the area, operating an extensive distribution network across Jim Wells County as part of their South Texas Division. Residents can establish new service by contacting CenterPoint Energy Entex at 1-800-427-7142 or visiting their website at centerpointenergy.com.
New service can be requested online at move.centerpointenergy.com or by calling 1-800-427-7142. Have your address, identification, and payment details ready. Residential customers do not need a written contract, though a credit check may determine deposit requirements.
Deposits follow the Railroad Commission of Texas 'one-sixth rule,' calculated as up to one-sixth of estimated annual billing. The deposit may be waived with good credit or a credit reference letter from another utility showing good payment history.
CenterPoint Energy Entex typically refunds deposits after 12-36 months of consistent, prompt payment. Deposit waivers are also available for victims of family violence who provide proper certification documentation.
Common questions about utilities in Alice
When moving to Alice, Texas, you'll need to establish electric service (typically through AEP Texas or a retail electric provider), water and sewer service through the City of Alice Utilities Department, natural gas through CenterPoint Energy, and internet/cable through providers like Spectrum or AT&T. Trash collection is generally included with city water service.
Most utilities in Alice can be connected within 2-5 business days as of July 2026. Electric service often activates within 24-48 hours. City water may take 2-3 business days due to meter activation scheduling. Gas connections typically require 3-5 days, as CenterPoint may need to schedule an in-person meter turn-on appointment.
Generally, you'll need a valid government-issued ID, proof of residence such as a lease agreement or closing documents, your Social Security number, and a previous utility bill if available. The City of Alice Utilities Department may require a deposit for new customers without established Texas utility credit history.
Electric providers and CenterPoint Energy gas service typically offer full online enrollment. Internet providers like Spectrum also support online signup. However, City of Alice water and sewer service may require visiting City Hall in person or calling their utilities department directly, as some municipal systems maintain traditional enrollment processes.