Setting Up Utilities in Midland, TX
Your complete guide to setting up water, electricity, internet, and gas service in Midland, Texas.
Midland Utility Guide
Setting up utilities in Midland requires coordinating with several different providers across essential services. This guide walks you through the process of establishing water, sewage, garbage, electricity, gas, and internet services at your new residence. You’ll find information on local providers, required documentation, and contact details to help you get each utility connected efficiently. We’ve organized everything by service type so you can work through each setup systematically.
Water service in Midland
The City of Midland Utilities Department provides water service to most residents within city limits. You can apply for service online through the customer portal at water.midlandtexas.gov or visit the City Utility Billing Office at Centerpointe Plaza, 1030 Andrews Highway, Suite 220. The office is open Monday through Friday, 8:00 a.m. to 5:00 p.m. For questions, call 432-685-7320 or email [email protected].
City of Midland Utilities Department
Phone: 432-685-7320
Website: https://water.midlandtexas.gov
Office: City Utility Billing Office, Centerpointe Plaza, 1030 Andrews Highway, Suite 220, Midland, TX 79701
Sewage Service
Sewer service is bundled with water and billed together by the City of Midland. The monthly base rate covers the first 2,000 gallons at approximately $21.79, with additional charges applying per 1,000 gallons beyond that amount. No separate application is needed—sewer service activates automatically with your water account.
Garbage & Recycling
The City of Midland Sanitation Department provides twice-weekly curbside collection on either Monday/Thursday or Tuesday/Friday, depending on your location. Garbage service is billed alongside water and sewer on a single city utility statement. Midland does not offer curbside recycling, but residents can drop off recyclables for free at the Citizens Collection Station, 4100 Smith Road, open Tuesday through Saturday.
You'll need a valid government-issued photo ID, such as a Texas driver's license, and your full billing address. A lease or additional documentation may be required in some cases. There's a $20 application fee, plus a deposit (approximately $75 for residential customers) that may be waived with good utility credit.
For water emergencies outside regular business hours, call the City of Midland's after-hours line at 432-685-7340. During normal hours (Monday through Friday, 8:00 a.m. to 5:00 p.m.), contact the main customer service line at 432-685-7320.
Yes, Midland is currently under Stage 1 drought restrictions. Outdoor watering is allowed four days per week based on your address number. Check with the City of Midland Utilities Department for specific watering days assigned to your address and any updates to restriction levels.
Electricity in Midland
Midland residents benefit from Texas’s deregulated electricity market, which allows consumers to select their own retail electricity provider rather than being assigned one. This competitive environment has resulted in a robust marketplace with 109 available plans currently serving the area. Rates vary significantly across providers, with the lowest available rate at 8.79¢/kWh compared to the market average of 16.01¢/kWh. More detailed plan comparisons and provider information can be found on our full Midland electricity page.
Electricity Market Snapshot
Lowest rate: 8.71¢/kWh
Average rate: 15.96¢/kWh
Plans available: 109
Green energy plans: 107
Internet providers in Midland
Midland residents have access to a variety of internet service options to meet different connectivity needs. The city is served by seven providers offering fiber, cable, satellite, and fixed wireless connections. Whether you need high-speed fiber for demanding applications or satellite coverage in less connected areas, Midland offers multiple choices for home and business internet service.
AT&T
Major telecommunications provider offering fiber and fixed wireless internet services with widespread availability in urban areas.
Spectrum
Cable internet provider delivering reliable broadband connections with no data caps and consistent speeds.
EarthLink
Internet service provider offering fiber and cable connections through partner networks with a focus on privacy.
Viasat
Satellite internet provider serving rural and remote locations where traditional wired connections are unavailable.
HughesNet
Satellite-based internet service offering coverage across Midland regardless of location or terrain.
T-Mobile
Wireless carrier providing 5G and 4G LTE fixed wireless home internet as an alternative to wired connections.
Verizon
Telecommunications company offering fixed wireless internet service using its 5G and LTE network infrastructure.
Internet FAQ
Fiber internet offers the fastest speeds in Midland, with some providers delivering up to 5 Gbps. Fiber provides symmetrical upload and download speeds and is ideal for households with multiple users or devices requiring high bandwidth.
Yes, satellite providers like Viasat and HughesNet offer coverage in rural areas where cable and fiber are unavailable. Fixed wireless options from T-Mobile and Verizon may also provide service depending on tower proximity and signal strength.
Cable internet uses coaxial cables and typically offers download speeds up to 1 Gbps with slower upload speeds. Fiber uses light signals through glass cables, providing faster symmetrical speeds and more reliable performance with less susceptibility to interference.
Natural gas service in Midland
Atmos Energy is the regulated natural gas utility serving Midland residents. Since Texas has not deregulated natural gas utilities, Atmos Energy is the sole provider for most residential customers in the area. Natural gas is commonly used in Midland homes for heating, water heaters, and cooking. To set up service or manage your account, contact Atmos Energy at 888-286-6700 or visit atmosenergy.com. For gas emergencies, call 866-322-8667, available 24/7.
New service can be initiated online through the Atmos Energy Account Center at atmosenergy.com or by calling 888-286-6700. You'll need your service address and billing address. A technician appointment is required, and someone 18 or older must be present during activation.
Deposit requirements are based on credit evaluation. Providing your SSN during signup helps determine if a deposit is necessary. If no SSN is provided, a deposit will likely be assessed. Deposits are typically refundable after one year of good payment history.
No, Texas has not deregulated natural gas utilities. Atmos Energy is the sole regulated provider for most residential customers in Midland. West Texas Gas also operates in the area but primarily serves surrounding rural areas and commercial or industrial customers.
Common questions about utilities in Midland
When moving to Midland, you'll need to establish electricity service (available through various retail providers), water and wastewater through the City of Midland Utilities, natural gas through Atmos Energy, and internet/cable through providers like Suddenlink or AT&T. Trash collection is typically included with city water service.
Electricity can typically be connected within 24-48 hours through retail providers. City of Midland water service usually requires 2-3 business days advance notice. Atmos Energy gas connections generally take 3-5 business days. Internet installation may require scheduling a technician visit, which can take up to a week during busy periods.
Most Midland utility providers require government-issued photo identification, your new service address, and a Social Security number for credit verification. You may also need a lease agreement or closing documents proving residency. Some providers request a previous utility bill or may require a security deposit based on credit history.
Electricity providers and Atmos Energy offer full online enrollment. Internet providers like Suddenlink allow online ordering with scheduled installation. However, City of Midland water utilities requires visiting their office at 300 N. Loraine Street or calling directly to establish new service—online signup is not currently available as of February 2026.