Setting Up Utilities in Midland, TX
Your complete guide to setting up water, electricity, internet, and gas service in Midland, Texas.
Midland Utility Guide
Setting up utilities in Midland requires coordinating with several different providers across multiple services. This guide walks you through the process of establishing water, sewage, garbage, electricity, gas, and internet services at your new residence. You’ll find information on local providers, required documentation, typical fees, and estimated setup timelines for each utility type. We’ve organized everything by service category to help you work through each step efficiently.
Water service in Midland
The City of Midland Utilities Department provides water service to residents within city limits. Customers can apply for service online at water.midlandtexas.gov or visit the Utility Billing Office at Center Pointe Building, 1030 Andrews Highway, Suite 220. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. For questions, call 432-685-7320 or visit midlandtexas.gov/462/My-Water-Bill. Note that some areas outside city limits are served by other providers such as Midland County Utility District.
City of Midland Utilities Department
Phone: 432-685-7320
Website: https://www.midlandtexas.gov/462/My-Water-Bill
Office: Center Pointe Building, 2nd floor, 1030 Andrews Highway, Suite 220, Midland, TX 79701
Sewage Service
Wastewater and sewer service is bundled with water service and billed together by the City of Midland Utilities Department. The monthly base rate for sewer is approximately $21.79 for the first 2,000 gallons, with additional usage charged at $0.88 per 1,000 gallons. No separate application is needed.
Garbage & Recycling
The City of Midland Sanitation Department provides twice-weekly curbside trash collection on either Monday/Thursday or Tuesday/Friday depending on your location. Garbage service is billed alongside water and sewer on a single city utility statement. Curbside recycling is not available, but free drop-off recycling is offered at Citizens Collection Station, 4100 Smith Road. For large item pickup at no charge, call 432-685-7278.
You'll need a valid government-issued photo ID such as a Texas driver's license, your full service address, and in some cases a lease agreement or other documentation proving residency at the service location.
Residential customers pay approximately $75 for the deposit plus a $21.53 application fee. The deposit may be waived if you provide a letter from another utility showing no missed payments in the past 12 months.
Water service typically takes 2-3 business days to activate after your application is processed. Apply online through the customer portal or in person at City Hall's Central Cashier's Office or the Utility Billing Office at Centerpointe Plaza.
Electricity in Midland
Midland residents benefit from Texas’s deregulated electricity market, which allows consumers to compare providers and select their own energy plans. The local market currently offers 118 available plans, with rates starting at 7.58 cents per kWh—significantly below the average market rate of 15.66 cents per kWh. For comprehensive plan comparisons and provider details, visit our full Midland electricity page.
Electricity Market Snapshot
Lowest rate: 7.58¢/kWh
Average rate: 15.64¢/kWh
Plans available: 118
Green energy plans: 116
Internet providers in Midland
Midland residents have access to a variety of internet service options to meet different household needs. With seven providers serving the area, connection types include fiber, cable, satellite, and fixed wireless. Urban areas typically have access to high-speed fiber and cable connections, while rural locations may rely on satellite or fixed wireless services for reliable connectivity.
AT&T
Major telecommunications provider offering fiber and fixed wireless internet services with widespread availability across Midland.
Spectrum
Cable internet provider delivering high-speed connections without data caps to residential and business customers.
EarthLink
Internet service provider offering fiber and cable connections through partner networks with a focus on customer privacy.
Viasat
Satellite internet provider serving rural and underserved areas where traditional wired connections are unavailable.
HughesNet
Satellite-based internet service offering coverage throughout Midland, including remote locations beyond cable and fiber reach.
T-Mobile
Wireless carrier providing 5G and 4G LTE home internet service as an alternative to traditional wired connections.
Verizon
Telecommunications company offering fixed wireless home internet utilizing their 5G and LTE network infrastructure.
Internet FAQ
Fiber internet offers the fastest speeds in Midland, with some providers delivering up to 5 Gbps. Fiber connections also provide symmetrical upload and download speeds, making them ideal for remote work and streaming.
Yes, satellite providers like Viasat and HughesNet offer coverage in rural areas where cable and fiber are unavailable. Fixed wireless options from T-Mobile and Verizon may also serve locations outside city limits.
For basic browsing and email, 25 Mbps is sufficient. Households with multiple users streaming video or gaming should consider 100-300 Mbps. Larger households with heavy usage may benefit from speeds of 500 Mbps or higher.
Natural gas service in Midland
Natural gas service in Midland is provided by Atmos Energy (West Texas Division), the sole regulated provider for residential customers since natural gas is not deregulated in Texas. Natural gas is commonly used in Midland homes for heating, water heaters, and cooking. To set up service or ask questions, contact Atmos Energy at 888-286-6700 or visit atmosenergy.com. For gas emergencies or if you smell gas, leave immediately and call the 24/7 emergency line at 866-322-8667.
Contact Atmos Energy online at atmosenergy.com or call 888-286-6700. You'll need your service address, billing address, and government-issued ID. A technician appointment is required, and someone 18 or older must be present. Allow 3-5 business days for connection.
Deposit requirements depend on credit evaluation. Providing your SSN may allow you to pass a credit check and have the deposit waived. Otherwise, expect approximately $90 plus a $60 startup fee. Deposits are refundable after 12 months of good payment history.
No, natural gas is not deregulated in Texas. Atmos Energy is the regulated provider for most Midland residential customers. WTG Energy also operates in the area but primarily serves surrounding rural areas and commercial or industrial customers.
Common questions about utilities in Midland
When moving to Midland, you'll need to establish electric service (typically through Oncor for delivery with a retail provider), water and wastewater through the City of Midland Utilities, natural gas through Atmos Energy, and internet/cable through providers like Suddenlink or AT&T. Trash collection is included with city water service.
Electric service in Midland typically connects within 1-2 business days. City water activation usually takes 2-3 business days after application approval. Natural gas through Atmos Energy requires 3-5 business days and may need a scheduled appointment. Internet installation varies from same-day to one week depending on provider availability.
Most Midland utility providers require government-issued photo ID, your new service address, and proof of residency such as a lease agreement or closing documents. The City of Midland may request a Social Security number for water service. Some providers run credit checks, which may require a deposit based on results.
Electric service through retail providers and Atmos Energy gas service offer full online enrollment as of April 2026. Internet providers also support online ordering. However, City of Midland water and wastewater service requires visiting the Utility Billing office at City Hall or submitting applications by mail with original documentation.