Setting Up Utilities in Sherman, TX
Your complete guide to setting up water, electricity, internet, and gas service in Sherman, Texas.
Sherman Utility Guide
Setting up utilities in Sherman requires coordinating with several different providers for essential services. This guide walks you through the process of establishing water, sewage, garbage, electricity, gas, and internet service at your new address. You’ll find information on which companies serve the Sherman area, what documents you’ll need, and the steps to get each utility connected before you move in.
Water service in Sherman
The City of Sherman Water provides water service to approximately 40,600 residents throughout the Sherman area. As the official utility partner for Sherman, 2TurnItOn handles water service setup for both residential and commercial customers. Online applications require 3 business days notice and credit card payment. For faster service with half-day notice, residents can visit the Customer & Utility Services Department at 405 N Rusk Street. Note that Luella Special Utility District serves some areas outside city service boundaries.
2TurnItOn — Official Water Utility Partner
Sherman residents can set up their water service through 2TurnItOn, the official online water utility service for this city.
Set Up Water Service
Sewage Service
Wastewater and sewer service is automatically bundled with City of Sherman water service. When you establish water service, wastewater is included at no additional setup cost. The standard $50 installation fee covers water, wastewater, and residential trash service together for most single-unit residences.
Garbage & Recycling
City of Sherman Solid Waste Services provides weekly curbside trash collection Monday through Friday, with your specific day determined by address. Residents receive a free 100-gallon cart and must place it curbside by 7:00 AM on collection day. Free monthly bulk waste and brush pickup is available during the first four Mondays of each month. Curbside recycling is not available, but drop-off single-stream recycling is offered at the East Street Collection Facility. Trash service is required for all residences with water service.
You'll need a valid driver's license or state-issued ID, plus documentation showing your lease agreement or property purchase. Commercial customers must also provide a Certificate of Occupancy before service can be established.
No deposit is required for single-unit residential properties within city limits. Commercial accounts, multi-unit residential properties, and accounts outside city limits require deposits based on meter size. A $50 installation fee applies to most single-unit residences.
The Customer & Utility Services Department at 405 N Rusk Street accepts new service applications Monday through Friday, 7:45 AM to 4:30 PM. General office hours extend until 5:00 PM. For service issues, call 903-892-7237.
Electricity in Sherman
Sherman residents benefit from Texas’s deregulated electricity market, which allows consumers to select their own retail electricity provider rather than being assigned to a single utility. This competitive environment has resulted in a robust marketplace with over 100 available plans in the Sherman area. Rates vary significantly across providers, making it worthwhile to compare options. For comprehensive information on choosing a provider and understanding plan structures, visit our full Sherman electricity page.
Electricity Market Snapshot
Lowest rate: 8.71¢/kWh
Average rate: 15.96¢/kWh
Plans available: 109
Green energy plans: 107
Internet providers in Sherman
Sherman residents have access to a variety of internet service providers offering multiple connection types. Options include fiber, cable, fixed wireless, and satellite services, giving households flexibility based on their location and bandwidth needs. With eight providers serving the area, most neighborhoods have several choices for reliable home internet connectivity.
AT&T
Major telecommunications provider offering fiber and DSL internet services with various speed tiers for residential customers.
Frontier
Regional provider delivering fiber-optic internet service to homes and businesses in select Sherman neighborhoods.
Spectrum
Cable internet provider offering high-speed connections without data caps or contract requirements.
Sparklight
Cable internet company providing residential service with multiple speed packages available.
EarthLink
Internet service provider offering fiber and fixed wireless connections through partner networks.
Verizon 5G Home
Fixed wireless internet service utilizing 5G technology for high-speed home connectivity.
HughesNet
Satellite internet provider offering coverage throughout Sherman, including rural areas with limited wired options.
Viasat
Satellite-based internet service providing connectivity to locations where traditional wired services are unavailable.
Internet FAQ
Fiber internet offers the fastest speeds in Sherman, with some providers delivering up to 5 Gbps. Fiber connections also provide symmetrical upload and download speeds, making them ideal for video conferencing and large file transfers.
Yes, satellite providers like HughesNet and Viasat offer coverage throughout Sherman and surrounding rural areas. Fixed wireless options may also be available depending on your specific location and proximity to transmission towers.
Most households with multiple devices streaming video and browsing need 100-300 Mbps. Larger households with heavy gaming, remote work, or 4K streaming may benefit from faster plans ranging from 500 Mbps to 1 Gbps.
Natural gas service in Sherman
Atmos Energy is the sole natural gas provider for Sherman, as Texas has not deregulated natural gas utilities. Most homes in Sherman use natural gas for heating, water heaters, and cooking appliances. New residents can start service online at atmosenergy.com or by calling 888-286-6700. Atmos Energy maintains a local office at 5111 Blue Flame Road in Sherman.
Visit the Atmos Energy Account Center at atmosenergy.com (Start/Stop/Transfer section) or call 888-286-6700. A technician appointment is required to turn on gas, and someone must be home during the weekday appointment window (8am-5pm). Bring identification and optionally your Social Security Number.
A deposit may be required based on a credit check. If you don't provide a Social Security Number, a deposit will likely be assessed. Typical deposits are around $90, plus a $60 start-up fee. Deposits are usually refunded after 12 months of good payment history.
If you suspect a gas leak or emergency, immediately call Atmos Energy's emergency line at 866-322-8667. Leave the area and avoid using electrical switches or open flames. For any digging projects on your property, always call 811 at least three days beforehand.
Common questions about utilities in Sherman
When moving to Sherman, you'll need to establish electricity service through a retail electric provider of your choice, water and wastewater through the City of Sherman, natural gas through Atmos Energy, and internet/cable through providers like Suddenlink or AT&T. Trash collection is typically included with city water service.
Electricity can typically be connected within 24-48 hours through most retail providers. City of Sherman water service usually requires 1-3 business days advance notice. Atmos Energy gas connections generally take 3-5 business days. Planning two weeks ahead of your move ensures all services are active when you arrive.
Most Sherman utilities require government-issued ID, your new service address, and a move-in date. The City of Sherman water department may request a lease agreement or proof of property ownership. Electric providers typically run a credit check. Having a previous utility bill can sometimes expedite the process.
Electricity providers in Sherman generally offer full online enrollment through the Power to Choose marketplace. Atmos Energy supports online gas service requests. However, as of February 2026, City of Sherman water service typically requires visiting City Hall or calling their utility billing department to establish new accounts.